[lacharrisson]

A few months ago i posted a question on how do i unlock my sim card. I have a bell sim card witch worked fine & in July I travelled in France & got a Orange sim card & was able to unlock my playbook with the code provided & the support from this forum. Now that i am back, i have reinstalled my original bell sim card & all i get is a sim card picture & a punctuation symbol ! beside it on my playbook .Can any body help

Thank you

[FF22]

The same scheme or technique does not work in reverse? I presume it is the pb that gets UNlocked and not the sim card?

I thought once a device was unlocked, any sim could be used but don't know how that in implemented in the pb's internals.

Can't Bell help you? How old is the pb? Maybe you can use a warranty approach?

The PB has a one year warranty to the original purchaser. It also has 90 free Tech support. I do not know how Rim deals with "quasi-tech support v. warranty"

Rim Support
Tel:
Canada Toll Free: 1-877-644-8405
United States Toll Free: 1-877-644-8410
Puerto Rico Toll Free: 1-855-651-4936
Email: playbooksupport@blackberry.com (this route generally does not work and a call is necessary)

(UK Support) 0800 096 2805

Playbook French Support
Smartphones BlackBerry Z10 - Tous les Téléphones Portables BlackBerry - FR - France
Phone : 0800 914 533 (within 90 days from activation)

BlackBerry® Customer Support Center
Austria:0800-297-476
Belgium:800-77-980
RIM (Brasil Support toll free number): 0800-022-3161
Bulgaria: 00800-118-1115
Denmark: 802-50198
France: 800-914-533
Germany: 800-181-6530
Italy: 800-789-272
Luxembourg: 800-2-2187
Netherlands: 800-022-7316
Norway: 00-1-647-426-7058
Poland: 00-800-112-43-59
Portugal: 800-827-760
Russia: 8-800-100-9643
South Africa: 0800988892
Spain: 900-866-969
Sweden: 02-079-4448
Switzerland: 0-800-802-492
United Kingdom: 08000962805

Phone-Numbers of BlackBerry PLAYBOOK- Helpdesks...

Germany: 0800 1816530 (Gebührenfrei)

North-America: 1 877 255 2377 (Toll Free)

UK: 0808 100 7466 (Toll Free UK only)

Outside UK: +44 1753 558400

Worldwide: 1 519 888 6181

help@blackberry.com

(BTW: Helpdesk for BlackBerry devices -except PlayBook- for Germany:
0180 3302626)