[hamilgs]

Playbook when connected to DM and I try to drag and drop files or sync music tells me "media services not available". what am I doing wrong?

[frisco49ers]

I am having the same problem............ Anyone have any ideas, I want to sync movies, pictures and music...
I can't even do the wireless connection via my wifi.

[mini.mac]

Did you try just dragging your media via my computer?

[frisco49ers]

computer doesn't show the playbook connected.... that is the problem, it backed up for me but that is all it will do.

[mini.mac]

sounds like a driver issue, do you see a little icon in your notifications bar on your computer that says "installing driver" or something of the sort when you plug the tablet in?

[frisco49ers]

Said something about initializing but it was there for over an hour. then disappeared when I clicked on it.
Can I install the drivers individually?

[mini.mac]

I believe the drivers operate as plug and play only. If your a PC user, turn off user account control and make sure your running the DM as an administrator. Try a hard reset on your playbook aswell.

[frisco49ers]

i will try this tomorrow after work. i am running it as an administrator.
thanks for the suggestions, i will keep you posted on how it goes.

[mini.mac]

No problem, best of luck

[frisco49ers]

Ok, I have tried everything, I think I have a dud!!!!

The error I get when I plug in the playbook is:
An error occured mounting Blackberry Playbook [Pin:XXXXXXX] volumes. Please reconnect your device.
E:0x4B3


Anyone have any idea??????

[Bisboxer]

Have you tried this.

http://forums.crackberry.com/blackbe...-wi-fi-661022/

[Thomasrox3]

Exact same post I just posted on another thread. This should fix your issues

I had a similar issue recently. When you connect the PB to your computer it creates a fake network that allows you to access your files, to fix this what you need to is locate the RIM Network drive in Network and Sharing-Change Adapter Settings open up the Properties menu. Click Install and click on Client for Microsoft Networks. This fixed that issue for me I hope it fixes it for you. Lemme know if you want me to create a series of pictures for you to walk you through.

[frisco49ers]

Well I got it working, I don't think anyone thought of this one.... I haven't formatted my HD in over 2 years, it was full of spyware or something, from my kids going places and disabling my spy ware protection. So, I did a format and re install of everything, connected to DM and there it was, everything works great now.
Thanks for all the suggestions guys, you are always a great help.

[frisco49ers]

Spoke too soon, works when connected to usb, won't work over wifi...


Thomasrox3, I have xp, are you able to show those pictures as to how to enable it?