1. Kingston Pete's Avatar
    I have a Playbook which has been in the drawer for some time as I couldn't seem to get it to charge and I didn't really use it for much other than music. Now its fully charged I cannot remember the password I created to connect to my wifi !! and the e-mail address I used to create my Blackberry account with is no longer in use.
    1. Any help in how to delete the old e-mail info and reset it and.
    2. If all else fails should I do a factory reset and wipe it clean, if so how do I go about this.
    Thanks in advance for any help.
    Kind regards.
    03-14-14 01:02 PM
  2. Sith_Apprentice's Avatar
    I have a Playbook which has been in the drawer for some time as I couldn't seem to get it to charge and I didn't really use it for much other than music. Now its fully charged I cannot remember the password I created to connect to my wifi !! and the e-mail address I used to create my Blackberry account with is no longer in use.
    1. Any help in how to delete the old e-mail info and reset it and.
    2. If all else fails should I do a factory reset and wipe it clean, if so how do I go about this.
    Thanks in advance for any help.
    Kind regards.
    Password for your WiFi? Should be through your router's configuration utility.
    Changing your BBID requires a wipe. Go to your settings, Security, Security Wipe and follow the instructions.

    Welcome to CB!
    Carl Estes likes this.
    03-14-14 01:22 PM

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