1. Insync's Avatar
    Help. I've now replaced the old sim and my PlayBook still does not recognise sim card.

    Posted via CB10
    02-18-14 05:38 PM
  2. FF22's Avatar
    Do you have the official OS for that model? Some folks tried installing newer OS's but that did cause issues with the lte version.
    02-18-14 08:11 PM
  3. Insync's Avatar
    Yes.

    Posted via CB10
    02-18-14 08:50 PM
  4. Insync's Avatar
    I haven't been using the PB a lot, as I now have Z30 and frankly I mostly use the PB for movies on planes. Still, I had a small tablet account for those rare occasions. I've done hard reboots and replaced the card and still my PB doesn't recognize the card. I get a sim card picture with a red exclamation mark.

    Posted via CB10
    02-18-14 08:55 PM
  5. robsteve's Avatar
    Did you ever use a SIM card adapter and possibly break some pins on the reader?

    I have seen the SIM error when I first put a SIM in and noticed if you run the show me how to insert a SIM demo, as suggested when the error comes up, it then finds the SIM. This makes me think the error may sometimes be software related and the insert a SIM demo file forces a reset of the SIM reader.
    02-18-14 09:16 PM
  6. Insync's Avatar
    No never used an adapter. Never took it out before this happened.

    Posted via CB10
    02-19-14 04:32 PM

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