It froze while I had a web page open. I gave it a few minutes but nothing happened, so I did a hard reset. Now it won't turn on at all. I plugged in the charger and there was no response. I don't have my laptop on me to plug it and open the desktop software. Any suggestions? Has this happened to anyone else?
yes it happened last week. I pressed and held power+volume up+volume down all at the same time and it worked, my PB restarted. I was so scared it was dead when I couldn't power it up even when plugged in.
yes it happened last week. I pressed and held power+volume up+volume down all at the same time and it worked, my PB restarted. I was so scared it was dead when I couldn't power it up even when plugged in.
This happened to me once too. Can't remember what I did to fix it though, but it was probably the hard reset pressing all buttons at the same time. Hasn't happened since and everything works fine.
try just waiting for a while, maybe up to 24 hours. See my thread titled Risen from the dead. Same thing happened to me and it self corrected after 24 hours.
I was on the phone with PB support. They had me plug it in and hold down power and both volume buttons. I was just asking how long I needed to hold them down when it powered back up! He probably thinks I'm a total ***** but I tried this exact same thing several times today! I guess maybe I just needed it to "sit" for a while. Thank you for your help!!
Tech support said I shouldn't let the battery get below 20%. Which sucks because my PB battery drains in standby mode. Its not the video chat app either, idk what it is.