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  1. Young Brother's Avatar
    If i try to connect in my computer is nothing and play book say hasnt complete or finish set up to your device.
    I m trying to update by using wifi poay is stack and say your tablet could not be activated because of error.
    04-07-19 02:31 AM
  2. Bla1ze's Avatar
    The BlackBerry PlayBook is no longer a supported device, BlackBerry won't even handle support questions for it anymore. The last time there was an issue with activations, @JohnAtBlackBerry had to address it personally - https://forums.crackberry.com/showth...1#post13311583, I suspect it'll be the same this time around as well. You might be out of luck.
    04-07-19 01:54 PM
  3. Dunt Dunt Dunt's Avatar
    If i try to connect in my computer is nothing and play book say hasnt complete or finish set up to your device.
    I m trying to update by using wifi poay is stack and say your tablet could not be activated because of error.
    Not fully understanding the whole "connect in my computer" and "wifi poay is stack"....

    You have to finish the Setup process before you can connect to your computer... Have you connected to your wifi network (have you tried another).

    But as Bla1ze pointed out, there have been activation issues in the past...
    04-08-19 01:01 PM
  4. JohnAtBlackBerry's Avatar
    Hi! Thanks for the mention! We'll take a look here to see if anything is amiss.
    04-08-19 02:15 PM
  5. sussexjohn's Avatar
    hi same for me. have been speaking to blackberry support via Twitter but no luck. can you confirm the servers are still up. they said they were but seen other posts saying there not
    04-09-19 05:16 PM
  6. thephatmaster's Avatar
    Thanks for looking John, I too am having setup issues following a security wipe - the update / activation fails with a 132353 or 3001 error
    04-10-19 12:42 PM
  7. Dunt Dunt Dunt's Avatar
    I was planning on waiting until closer to the end of the year to wipe my PlayBooks and Z10 and start fresh.... now I'm wondering if waiting isn't a good idea.
    04-10-19 02:00 PM
  8. rebroker2009's Avatar
    I recently wiped a couple of PlayBooks and had no problems using them after they updated. not sure if it's because I had the necessary files already on my PC or not
    04-10-19 04:18 PM
  9. thephatmaster's Avatar
    I just updated and activated successfuly so fingers crossed any server issues are sorted. JohnAtBlackBerry, if you did something, thank you very much!
    JohnAtBlackBerry likes this.
    04-11-19 01:01 PM
  10. JohnAtBlackBerry's Avatar
    Howdy! Please have a try now. We're seeing success on our side after tinkering with some services.
    04-11-19 02:55 PM
  11. nullshark's Avatar
    Yup! A pawn shop a couple stores down from me put a big box of "dead" electronics in the dumpster shed, this past Monday.
    I saw a 32GB Playbook in there and grabbed it. I tried a couple times a day to get past the Update screen, and after seeing this thread, i thought I'd wait a while... Two hours ago, it went through!
    I now have a functioning 32GB FOR FREE! (Already had a 16GB, that I bought for $99 during the fire-sale, and I now just use it as an e-reader but eh, a second one can't hurt).


    Thanks John, and all your teams!
    04-11-19 03:15 PM
  12. Stoyanov s's Avatar
    Working as it should.

    Posted via CB10
    04-11-19 03:45 PM
  13. Dunt Dunt Dunt's Avatar
    Howdy! Please have a try now. We're seeing success on our side after tinkering with some services.
    Don't suppose you can comment on what happens to "your side" at the end of the year.....
    04-11-19 03:49 PM
  14. JohnAtBlackBerry's Avatar
    Don't suppose you can comment on what happens to "your side" at the end of the year.....
    Hiya! I'm assuming you're referring to the posted BlackBerry 10 End of Life date of December 2019 here? https://www.blackberry.com/us/en/sup...ort-life-cycle

    I'm not sure what has been planned for that time (I'm not in the loop for it, sorry). Feel free to tag me here if something goes awry though, especially before then. Cheers--
    04-11-19 05:58 PM
  15. Petrissss's Avatar
    @JohnAtBlackBerry, it is here again! Please help! (132353)
    08-21-19 03:24 PM
  16. Geefer19851985's Avatar
    08-22-19 01:39 PM
  17. Dunt Dunt Dunt's Avatar
    Well they just fixed the BB10 issues.... maybe the PlayBook certificates expired too. Should be an easy fix.
    nirv80 likes this.
    08-22-19 02:58 PM
  18. nirv80's Avatar
    I must have wiped my playbook at exactly the wrong time (when the issue re-occurred) considering the reply gap on this post between April and the 21st of august (which is when I wiped mine ).
    @Dunt Dunt Dunt your reply looks promising though. I'll try re-activating the playbook tonight and update here, hopefully I get a nice Activated message and I can load it with videos for my kids (the only use I ever got out of it to be honest).
    08-23-19 08:13 AM
  19. Dunt Dunt Dunt's Avatar
    I must have wiped my playbook at exactly the wrong time (when the issue re-occurred) considering the reply gap on this post between April and the 21st of august (which is when I wiped mine ).
    @Dunt Dunt Dunt your reply looks promising though. I'll try re-activating the playbook tonight and update here, hopefully I get a nice Activated message and I can load it with videos for my kids (the only use I ever got out of it to be honest).
    Yeah mine is a Disney Movie Player for the grandkids...

    If it doesn't work, replay here and include an @JohnAtBlackBerry so he'll check on it again.
    mh1983 likes this.
    08-23-19 10:01 AM
  20. nirv80's Avatar
    I could swear I replied yesterday but I don't see my reply yet.

    Anyway... @JohnAtBlackBerry, activation on playbook still not going through any chance you can help or let us know if this is likely to come back to life?

    Thanks
    08-24-19 03:06 PM
  21. Raquel Reina's Avatar
    @JohnAtBlackBerry, Please help! (132353)
    08-25-19 12:57 PM
  22. Raquel Reina's Avatar
    @JohnAtBlackBerry, Please help! (132353)
    08-25-19 01:07 PM
  23. midfavila's Avatar
    I'm having issues with my Playbook, too. Picked mine up from a thrift store for ten bucks, was super excited to have a fresh install after the reset. Is there any way that this could be resolved? Fails with error 132353 after updating the OS. @JohnAtBlackBerry
    Last edited by midfavila; 08-25-19 at 05:54 PM.
    08-25-19 05:10 PM
  24. j2chau's Avatar
    @JohnAtBlackBerry same issue! Trying to whip my Playbook and stuck on 132353 error
    08-26-19 11:41 PM
  25. rebroker2009's Avatar
    whip it good
    08-27-19 12:39 AM
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