[snoon23]

Hi all,

My power button has stopped working completely.

How do I go about arranging a warranty replacement in the UK?

Cheers
Shaun

[JeepBB]

Support for BlackBerry PlayBook - Help & Tablet Setup in the UK

0800 096 2805 is the number on that page. Give them a call and ask.

Good luck.

Tho' before you do, try a restart and see if it starts working again. Stranger things have happened...

[JayR2010]

Call this explain your situation then they will explain the rma situation

0800 096 2805

[FF22]

Yes, give the various restarts a shot (although the final 3-button might not work if Power button is non-responsive)

To fix an issue, try these in order:

Restart using the Battery Icon and press Restart

Press and hold the Power button for 10-15 seconds. Then leave it for 20-30 seconds and see if it restarts.

To REBOOT:
Press and HOLD all three keys for about 10 - 20 seconds: PowerOn, VolUp and VolDown. Start with the PowerButton. Keep holding past the 3-choice options screen. If you hear a shutter type sound, you've taken a Screen Shot and probably missed the PowerButton.

[snoon23]

Wow, what a fantastic service from Blackberry.
All fixed.

[DC506]

And the solution was.........?