1. snoon23's Avatar
    Hi all,

    My power button has stopped working completely.

    How do I go about arranging a warranty replacement in the UK?

    08-10-12 07:31 AM
  2. JeepBB's Avatar
    Support for BlackBerry PlayBook - Help & Tablet Setup in the UK

    0800 096 2805 is the number on that page. Give them a call and ask.

    Good luck.

    Tho' before you do, try a restart and see if it starts working again. Stranger things have happened...
    Last edited by JeepBB; 08-10-12 at 08:18 AM.
    08-10-12 07:55 AM
  3. JayR2010's Avatar
    Call this explain your situation then they will explain the rma situation

    0800 096 2805
    08-10-12 08:04 AM
  4. FF22's Avatar
    Yes, give the various restarts a shot (although the final 3-button might not work if Power button is non-responsive)

    To fix an issue, try these in order:

    Restart using the Battery Icon and press Restart

    Press and hold the Power button for 10-15 seconds. Then leave it for 20-30 seconds and see if it restarts.

    To REBOOT:
    Press and HOLD all three keys for about 10 - 20 seconds: PowerOn, VolUp and VolDown. Start with the PowerButton. Keep holding past the 3-choice options screen. If you hear a shutter type sound, you've taken a Screen Shot and probably missed the PowerButton.
    08-10-12 09:02 AM
  5. snoon23's Avatar
    Wow, what a fantastic service from Blackberry.
    All fixed.
    08-30-12 08:56 AM
  6. DC506's Avatar
    And the solution was.........?
    08-30-12 10:08 AM