1. NancyLM2013's Avatar
    When i upgraded to the z10, I was forces to change my blackberry ID Because I was told BlackBerry will mow longer support carrier-based ID extensions. My playbook still has the
    @att.blackberry.net. Extension and my new BlackBerry Z10 has
    @gmail extension

    I do not want to lose apps I had paid for...

    I cannot back up my playbook either since the plug for the usb cord is broken in the playbook so I could not blackberrylink on my lap top.

    Any suggestions

    Nancy.

    .net

    Posted via CB10
    12-28-13 12:18 AM
  2. Angus_CB's Avatar
    If you want to keep your existing apps you have to keep your current Blackberry ID.
    sad_old_man likes this.
    12-28-13 06:14 AM
  3. SCrid2000's Avatar
    I think you can change your email to one that's not the old carrier emails.
    Change your BlackBerry ID information - User Guide - BlackBerry App World Storefront - 2.0
    Chaddface likes this.
    12-29-13 10:53 AM
  4. jpash549's Avatar
    There is a Blackberry ID user guide in knowledge base,

    Suggest you call support. Believe there is a way for your email which is your BB ID to be changed without losing apps and info.

    Sent from my Nexus 7 using Tapatalk 4
    12-29-13 02:39 PM
  5. jpash549's Avatar
    There is a Blackberry ID user guide in knowledge base,

    Suggest you call support. Believe there is a way for your email which is your BB ID to be changed without losing apps and info.

    Sent from my Nexus 7 using Tapatalk 4
    BlackBerry_ID-User_Guide--1590032-0505111340-001-US.pdf
    12-29-13 04:42 PM
  6. Chaddface's Avatar
    I think you can change your email to one that's not the old carrier emails.
    Change your BlackBerry ID information - User Guide - BlackBerry App World Storefront - 2.0
    My wife changed the email associated with the BBID on the BlackBerry website and it auto updated on the PB.
    12-29-13 06:32 PM
  7. jpash549's Avatar
    My wife changed the email associated with the BBID on the BlackBerry website and it auto updated on the PB.
    Did she do it on the app store site? What else was involved?
    12-29-13 07:22 PM
  8. Chaddface's Avatar
    Sign in here:
    https://blackberryid.blackberry.com/bbid/login/

    Click/tap Account details then edit.

    From there you can make the change.
    jpash549 likes this.
    12-29-13 09:02 PM
  9. Gearheadaddy's Avatar
    The Playbook apps and your Z10 apps have to be purchased separately regardless of your BBID...I have both a Z10 and Playbook with the same BBID and some of the same paid apps. I had to pay for both...Hope this clears up any question of getting a second paid app for free. It won't happen...
    When i upgraded to the z10, I was forces to change my blackberry ID Because I was told BlackBerry will mow longer support carrier-based ID extensions. My playbook still has the
    @att.blackberry.net. Extension and my new BlackBerry Z10 has
    @gmail extension

    I do not want to lose apps I had paid for...

    I cannot back up my playbook either since the plug for the usb cord is broken in the playbook so I could not blackberrylink on my lap top.

    Any suggestions

    Nancy.

    .net

    Posted via CB10
    12-30-13 04:47 AM
  10. SCrid2000's Avatar
    The Playbook apps and your Z10 apps have to be purchased separately regardless of your BBID...I have both a Z10 and Playbook with the same BBID and some of the same paid apps. I had to pay for both...Hope this clears up any question of getting a second paid app for free. It won't happen...
    Um, no. That depends on whether the developer chose to charge you a second time. All my playbook apps are available for both devices and one purchase.
    12-30-13 09:06 AM

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