1. si_chindo's Avatar
    Hi guys,

    I did a security wipe on one of my playbooks. Everything was cool...till I got to the Agreement page of the setup portion. In the "country" pull down menu, when i click to select a country, it is empty....it says "unable to display Blackberry ID Agreement. Please select your country and language, then try again." The problem is that the country list is empty. Because it is empty, I am unable to agree and proceed to the next step of the setup. Can you guys help please.

    Thank you.
    02-09-12 08:29 AM
  2. robsteve's Avatar
    The update servers are down at this time and may be causing your problem.

    http://forums.crackberry.com/blackbe...ffline-695995/
    Last edited by robsteve; 02-09-12 at 08:34 AM.
    si_chindo likes this.
    02-09-12 08:31 AM
  3. si_chindo's Avatar
    The update servers are down at this time and may be causing your problem.

    http://forums.crackberry.com/blackbe...ffline-695995/
    Oh ok...cool...I'll try again tommorow then.

    thanks robsteve.
    02-09-12 08:36 AM
  4. si_chindo's Avatar
    Just tried again and still no dice...update servers still down?
    02-09-12 06:06 PM
  5. sasquatch99's Avatar
    Just tried again and still no dice...update servers still down?
    I can connect fine.
    02-09-12 06:51 PM
  6. si_chindo's Avatar
    fraaak does that mean there is something wrong with my pb?
    02-09-12 07:16 PM
  7. apengue1's Avatar
    They were down this morning.. Don't know if they ever were back online today. Sorry that its left keeping you hanging. Just checked for updates on my pb and its working so it should be up. If its not working still, try the debrick method:

    1. Turn off playbook
    2. Open up Desktop Manager
    3. Plug in the powered off Playbook via usb to pc while running DM
    4. Click update and then restore any backups, if you have any.
    02-09-12 07:22 PM
  8. si_chindo's Avatar
    nevermind just tried again and it works
    02-09-12 08:07 PM
  9. apengue1's Avatar
    perfect! Keep that debrick method in note though, you probably will need it one day or another.
    02-09-12 10:51 PM
  10. killer007's Avatar
    hahahaha i got the same problem this morning
    but did the DM and the cable and it works for me...

    i guess i should just wait for few hours more and see before i do the DM and cable, but i was freak out that time cuz it was stuck after wipe out @.@, but happy again after that hahahahhaa

    quite a funny story
    02-09-12 11:25 PM
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