1. Proviper101's Avatar
    okay so my playbook has a flashing red light (red,red,pause,red,red)
    and my playbook's usb port is damaged so it can't connect to desktop manager
    can any one help me??

    P.S my playbook is a RMA playbook so i'm pretty sure that i don't have warrenty any more
    RMA DATE:march 31.2013
    07-21-13 10:19 AM
  2. FF22's Avatar
    That is all. It does not turn on? Nothing shows on the screen? It only flashes the red led? What happened before these symptoms occurred?

    How is the usb port damaged? Can you GENTLY pry or prod the connector back into alignment?

    Warranty would depend on initial purchase date and not the fact that it has already been repaired or replaced?

    Folks have been able to charge their pb's using the rapid charger type units.
    07-21-13 11:26 AM
  3. Proviper101's Avatar
    before this happend my playbook just restored it self randomly and when i went to bed and woke up the next day my playbook's red led was flashing
    P.S how much more warrenty do i have after the RMA?
    DATE of Purchase: april 9,2012
    DATE of RMA; march 31,2013
    07-21-13 11:48 AM
  4. FF22's Avatar
    In that case, you are beyond the ONE YEAR normally. While I would not count on it, they have been known to fix items past warranty. Only way to find out is to call them.

    Again, do you know what "damaged" the usb port?

    The PB has a one year warranty to the original purchaser. It also has 90 free Tech support. I do not know how Rim deals with "quasi-tech support v. warranty"

    Rim Support
    Canada Toll Free: 1-877-644-8405
    United States Toll Free: 1-877-644-8410
    Puerto Rico Toll Free: 1-855-651-4936
    Email: playbooksupport@blackberry.com (this route generally does not work and a call is necessary)

    (UK Support) 0800 096 2805

    Playbook French Support
    Smartphones BlackBerry Z10 - Tous les Téléphones Portables BlackBerry - FR - France
    Phone : 0800 914 533 (within 90 days from activation)

    BlackBerry® Customer Support Center
    RIM (Brasil Support toll free number): 0800-022-3161
    Bulgaria: 00800-118-1115
    Denmark: 802-50198
    France: 800-914-533
    Germany: 800-181-6530
    Italy: 800-789-272
    Luxembourg: 800-2-2187
    Netherlands: 800-022-7316
    Norway: 00-1-647-426-7058
    Poland: 00-800-112-43-59
    Portugal: 800-827-760
    Russia: 8-800-100-9643
    South Africa: 0800988892
    Spain: 900-866-969
    Sweden: 02-079-4448
    Switzerland: 0-800-802-492
    United Kingdom: 08000962805

    Phone-Numbers of BlackBerry PLAYBOOK- Helpdesks...

    Germany: 0800 1816530 (Gebührenfrei)

    North-America: 1 877 255 2377 (Toll Free)

    UK: 0808 100 7466 (Toll Free UK only)

    Outside UK: +44 1753 558400

    Worldwide: 1 519 888 6181


    (BTW: Helpdesk for BlackBerry devices -except PlayBook- for Germany:
    0180 3302626)
    07-21-13 12:30 PM

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