1. qynx01's Avatar
    Help please. I noticed that my front camera is broken 2 weeks ago. Playbook 16GB Wifi, updated to 2.1.0.1753. Is it a hardware or software problem? Haven't tried wiping my Playbook. Thank you!
    Attached Thumbnails Front camera problem-uploadfromtaptalk1382496990646.jpg  
    10-22-13 10:59 PM
  2. diegonei's Avatar
    Help please. I noticed that my front camera is broken 2 weeks ago. Playbook 16GB Wifi, updated to 2.1.0.1753. Is it a hardware or software problem? Haven't tried wiping my Playbook. Thank you!
    Hardware. Happened to me when my sweet mother dropped my PlayBook. ><

    Let me get you BlackBerry's support numbers...

    Tel:
    Canada Toll Free: 1-877-644-8405
    United States Toll Free: 1-877-644-8410
    Puerto Rico Toll Free: 1-855-651-4936
    Email: playbooksupport@blackberry.com (this route generally does not work and a call is necessary)

    (UK Support) 0800 096 2805

    Playbook French Support
    Smartphones BlackBerry Z10 - Tous les Tlphones Portables BlackBerry - FR - France
    Phone : 0800 914 533 (within 90 days from activation)

    BlackBerry Customer Support Center
    Austria:0800-297-476
    Belgium:800-77-980
    RIM (Brasil Support toll free number): 0800-022-3161
    Bulgaria: 00800-118-1115
    Denmark: 802-50198
    France: 800-914-533
    Germany: 800-181-6530
    Italy: 800-789-272
    Luxembourg: 800-2-2187
    Netherlands: 800-022-7316
    Norway: 00-1-647-426-7058
    Poland: 00-800-112-43-59
    Portugal: 800-827-760
    Russia: 8-800-100-9643
    South Africa: 0800988892
    Spain: 900-866-969
    Sweden: 02-079-4448
    Switzerland: 0-800-802-492
    United Kingdom: 08000962805

    Phone-Numbers of BlackBerry PLAYBOOK- Helpdesks...

    Germany: 0800 1816530 (Gebhrenfrei)

    North-America: 1 877 255 2377 (Toll Free)

    UK: 0808 100 7466 (Toll Free UK only)

    Outside UK: +44 1753 558400

    Worldwide: 1 519 888 6181

    help@blackberry.com

    (BTW: Helpdesk for BlackBerry devices -except PlayBook- for Germany:
    0180 3302626)
    qynx01 likes this.
    10-22-13 11:06 PM
  3. FF22's Avatar
    When the camera fails, BB has SOMETIMES fixed it even if the warranty period has expired unless there is visible damage like dropping it!
    10-24-13 12:23 AM
  4. diegonei's Avatar
    When the camera fails, BB has SOMETIMES fixed it even if the warranty period has expired unless there is visible damage like dropping it!
    I feel like I've been caught red handed.
    FF22 likes this.
    10-24-13 12:02 PM
  5. qynx01's Avatar
    Hardware. Happened to me when my sweet mother dropped my PlayBook. ><

    Let me get you BlackBerry's support numbers...

    Tel:
    Canada Toll Free: 1-877-644-8405
    United States Toll Free: 1-877-644-8410
    Puerto Rico Toll Free: 1-855-651-4936
    Email: playbooksupport@blackberry.com (this route generally does not work and a call is necessary)

    (UK Support) 0800 096 2805

    Playbook French Support
    Smartphones BlackBerry Z10 - Tous les Tlphones Portables BlackBerry - FR - France
    Phone : 0800 914 533 (within 90 days from activation)

    BlackBerry Customer Support Center
    Austria:0800-297-476
    Belgium:800-77-980
    RIM (Brasil Support toll free number): 0800-022-3161
    Bulgaria: 00800-118-1115
    Denmark: 802-50198
    France: 800-914-533
    Germany: 800-181-6530
    Italy: 800-789-272
    Luxembourg: 800-2-2187
    Netherlands: 800-022-7316
    Norway: 00-1-647-426-7058
    Poland: 00-800-112-43-59
    Portugal: 800-827-760
    Russia: 8-800-100-9643
    South Africa: 0800988892
    Spain: 900-866-969
    Sweden: 02-079-4448
    Switzerland: 0-800-802-492
    United Kingdom: 08000962805

    Phone-Numbers of BlackBerry PLAYBOOK- Helpdesks...

    Germany: 0800 1816530 (Gebhrenfrei)

    North-America: 1 877 255 2377 (Toll Free)

    UK: 0808 100 7466 (Toll Free UK only)

    Outside UK: +44 1753 558400

    Worldwide: 1 519 888 6181

    help@blackberry.com

    (BTW: Helpdesk for BlackBerry devices -except PlayBook- for Germany:
    0180 3302626)
    Dang, wishing for a software problem. Unfortunately, I'm from the Philippines and I'm pretty sure we don't have any official Blackberry store here. Not a lot of Playbook owners here, just phones. Thanks for the info!
    diegonei likes this.
    10-24-13 09:35 PM

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