1. hreiner1's Avatar
    while trying to open Files & Folder I am getting the ReferenceError #1069
    since 2 days after I had upgraded to the latest OS
    does anyone has the same experience and what t do about it?

    Thanks

    10-26-12 10:43 PM
  2. Chaddface's Avatar
    I would try contacting the developer via email. They are active here also but I don't recall the screen name.

    It the app, swipe down from the top, click Help then scroll all the way to the bottom. There is a support email and website.

    Have you tried uninstalling/reinstalling?
    Last edited by Chaddface; 10-26-12 at 11:19 PM.
    10-26-12 11:03 PM
  3. zavar's Avatar
    I use Files and Folders and am running the lastest OS, haven't seen this error. Does it happen all of the time or just when you are doing something specific? Have you tried uninstalling and reinstalling the app?
    10-27-12 01:42 AM
  4. Innovatology's Avatar
    while trying to open Files & Folder I am getting the ReferenceError #1069 since 2 days after I had upgraded to the latest OS
    There is a known issue with Dropbox that could cause this when a Dropbox folder contains more than 1000 files. The problem has been identified and will be fixed in the next update.

    If this happens during startup, F&F should not crash but fall back to the default, local Documents folder. In that case, the app should be functional and you can get into Settings to check/change your startup path.

    Alternatively, you can uninstall & reinstall F&F to reset the settings to default, which should also fix the problem.

    Feel free to e-mail bb.support [at] innovatology.nl if you need more help.
    10-27-12 06:45 AM
  5. hreiner1's Avatar
    I cant log into F&F
    does not open
    10-27-12 12:11 PM
  6. hreiner1's Avatar
    I re-installed, it works
    plus it asked me to reset the password
    now the emailing function does not work
    10-27-12 01:23 PM
  7. Innovatology's Avatar
    Hreiner1, we'll need a few more details than "it does not work" to be able to help. Please describe what steps you are taking in detail, and what screen and/or error message you are seeing.
    Last edited by Innovatology; 10-28-12 at 12:04 AM.
    10-27-12 04:35 PM
  8. hreiner1's Avatar
    OK
    I use files and folders
    When I open Dropbox on my PB
    I have about 20 folders with files in various formats
    one of the folder gives me reference error 1069 and I can not open the folder
    all other folder still work
    is it possible I have too many sub folder and files in this folder? the folder size is 4.92gb
    Thank you
    11-25-12 12:05 PM
  9. Innovatology's Avatar
    In the current version of Files & Folders the maximum number of files in a Dropbox folder is 1.000.
    This will be increased to 25.000 in the next version.
    As far as I know there is no limit to the total size of a Dropbox folder bytes-wise.
    11-26-12 04:56 AM
  10. hreiner1's Avatar
    thanks, I have split the folder and it worked
    11-26-12 12:32 PM

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