Files and Folders ReferenceError #1069

while trying to open Files & Folder I am getting the ReferenceError #1069
since 2 days after I had upgraded to the latest OS
does anyone has the same experience and what t do about it?

Thanks

:mad::mad::mad::mad::mad:

I would try contacting the developer via email. They are active here also but I don't recall the screen name.

It the app, swipe down from the top, click Help then scroll all the way to the bottom. There is a support email and website.

Have you tried uninstalling/reinstalling?

I use Files and Folders and am running the lastest OS, haven't seen this error. Does it happen all of the time or just when you are doing something specific? Have you tried uninstalling and reinstalling the app?

Originally Posted by hreiner1

while trying to open Files & Folder I am getting the ReferenceError #1069 since 2 days after I had upgraded to the latest OS

There is a known issue with Dropbox that could cause this when a Dropbox folder contains more than 1000 files. The problem has been identified and will be fixed in the next update.

If this happens during startup, F&F should not crash but fall back to the default, local Documents folder. In that case, the app should be functional and you can get into Settings to check/change your startup path.

Alternatively, you can uninstall & reinstall F&F to reset the settings to default, which should also fix the problem.

Feel free to e-mail bb.support [at] innovatology.nl if you need more help.

I cant log into F&F
does not open

I re-installed, it works
plus it asked me to reset the password
now the emailing function does not work

Hreiner1, we'll need a few more details than "it does not work" to be able to help. Please describe what steps you are taking in detail, and what screen and/or error message you are seeing.

OK
I use files and folders
When I open Dropbox on my PB
I have about 20 folders with files in various formats
one of the folder gives me reference error 1069 and I can not open the folder
all other folder still work
is it possible I have too many sub folder and files in this folder? the folder size is 4.92gb
Thank you

In the current version of Files & Folders the maximum number of files in a Dropbox folder is 1.000.
This will be increased to 25.000 in the next version.
As far as I know there is no limit to the total size of a Dropbox folder bytes-wise.

thanks, I have split the folder and it worked