1. ConnyTrarian's Avatar
    Not sure what I'm doing wrong, but after a wipe, when I restore from the full backup, everything is there except two things:

    1) The Bookmarks I've saved to the home page (and subsequently put into various folders). They're all missing.
    2) (the most critical) there are no accounts - nada. Setting them up is not too big of a deal, but I have a dozen or so. Just wondering if I'm doing something wrong, or if this is expected behaviour?

    Playbook 64G WiFi, OS 2.1.0.1917
    Computer: iMac 2011, OSX Mavericks
    BBDM: 2.4.0

    Thanks for your help.
    04-04-14 11:37 PM
  2. SCrid2000's Avatar
    Email accounts are part of settings, did you restore that?
    At the very least, I've had to reenter my passwords after an OS load.
    04-04-14 11:43 PM
  3. ConnyTrarian's Avatar
    @Scrid,

    Yes I had backed (excluding media which I manage separately) up the Playbook on two different computers before the wipe. Initially I did a full restore (excluding media) with no results, I then restored the settings from the same computer - no accounts, then restored from the other computer - no accounts.

    Seems strange to me that they are not restored, while bookmarks (except those on the home page) and even the pages I was browsing before the wipe are restored in the browser!

    Thanks for your quick response.
    04-05-14 11:12 PM
  4. AVPTI's Avatar
    Accounts have never been backed up on PlayBook backups.
    04-05-14 11:24 PM
  5. SCrid2000's Avatar
    Accounts have never been backed up on PlayBook backups.
    Oops, thought we were in the BB10 forum. I believe you are correct.
    04-05-14 11:46 PM

Similar Threads

  1. Pick up a prepaid BlackBerry Z10 from Telus for just $199.99
    By CrackBerry News in forum CrackBerry.com News Discussion
    Replies: 1
    Last Post: 04-15-14, 06:38 PM
  2. On a Mac, Can't Backup
    By princessleahm in forum BlackBerry PlayBook
    Replies: 3
    Last Post: 04-05-14, 12:15 AM
  3. BBMs being sent, not delivered, BUT can still receive BBMs
    By summer191 in forum General BBM Chat
    Replies: 1
    Last Post: 04-04-14, 09:51 PM
  4. TIME magazine report on Z10.Best Device NOT made by Apple.
    By crackbrry fan in forum General BlackBerry Discussion
    Replies: 5
    Last Post: 04-04-14, 07:45 PM
  5. just got this from Tmo about Blackberry Future
    By Strange Brew in forum T-Mobile
    Replies: 1
    Last Post: 04-04-14, 07:19 PM
LINK TO POST COPIED TO CLIPBOARD