1. ConnyTrarian's Avatar
    Not sure what I'm doing wrong, but after a wipe, when I restore from the full backup, everything is there except two things:

    1) The Bookmarks I've saved to the home page (and subsequently put into various folders). They're all missing.
    2) (the most critical) there are no accounts - nada. Setting them up is not too big of a deal, but I have a dozen or so. Just wondering if I'm doing something wrong, or if this is expected behaviour?

    Playbook 64G WiFi, OS
    Computer: iMac 2011, OSX Mavericks
    BBDM: 2.4.0

    Thanks for your help.
    04-04-14 10:37 PM
  2. SCrid2000's Avatar
    Email accounts are part of settings, did you restore that?
    At the very least, I've had to reenter my passwords after an OS load.
    04-04-14 10:43 PM
  3. ConnyTrarian's Avatar

    Yes I had backed (excluding media which I manage separately) up the Playbook on two different computers before the wipe. Initially I did a full restore (excluding media) with no results, I then restored the settings from the same computer - no accounts, then restored from the other computer - no accounts.

    Seems strange to me that they are not restored, while bookmarks (except those on the home page) and even the pages I was browsing before the wipe are restored in the browser!

    Thanks for your quick response.
    04-05-14 10:12 PM
  4. anon(2757538)'s Avatar
    Accounts have never been backed up on PlayBook backups.
    04-05-14 10:24 PM
  5. SCrid2000's Avatar
    Accounts have never been backed up on PlayBook backups.
    Oops, thought we were in the BB10 forum. I believe you are correct.
    04-05-14 10:46 PM

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