01-28-12 04:19 AM
41 12
  1. tassadar898's Avatar
    So every device i've ever had that has had a touch screen has come with a few specs here or there. but when i look at the playbook, screen off under direct sun (or a flash light) im noticing atleast 5-6 specs of dust under the screen? can you guys check to see if you guys have it too? its not too bothersome because its not visible when the screen is off but it is still annoying.
    04-19-11 10:58 AM
  2. mookish's Avatar
    lemme get my magnifying glass...
    04-19-11 11:03 AM
  3. tassadar898's Avatar
    should i exchange it
    04-19-11 11:24 AM
  4. semicoln's Avatar
    I don't have mine yet but I think that's unacceptable and would exchange it

    Posted from my CrackBerry at wapforums.crackberry.com
    04-19-11 11:29 AM
  5. snowthedirtbub's Avatar
    should i exchange it
    Yes that would annoy the **** out of me. And what kind of shoddy phones r u buying that there is dust under the screen ive never had that problem.
    04-19-11 11:30 AM
  6. iN8ter's Avatar
    Dust under screen is never normal. Exchange it. It happens to smartphones sometimes as well... Not a good thing...
    04-19-11 11:30 AM
  7. iN8ter's Avatar
    Yes that would annoy the **** out of me. And what kind of shoddy phones r u buying that there is dust under the screen ive never had that problem.
    Sometimes it happens during the manufacturing process, or if you got a lemon device with a loose screen that allows dust to get under it...

    "are" and "you" aren't such challenging words that you must reduce them to one letter...
    04-19-11 11:31 AM
  8. snowthedirtbub's Avatar
    It is on a mbl phne. U mad?
    04-19-11 11:36 AM
  9. tassadar898's Avatar
    yea im going to exchange it, does anyone else with the device have this issue?
    04-19-11 11:36 AM
  10. tassadar898's Avatar
    Exchanged and still a spec or two on the new device
    04-19-11 01:57 PM
  11. tassadar898's Avatar
    here is a picture


    The white spec in the to the right of the top left corner is UNDER the screen. the rest is on top.
    04-19-11 02:11 PM
  12. TBone4eva's Avatar
    Didn't RIM have the same issue with the first Storm model?
    04-19-11 02:14 PM
  13. tassadar898's Avatar
    its not a big deal as lonh ad it does not get worse
    04-19-11 02:55 PM
  14. JRSCCivic98's Avatar
    I would exchange it if I were you.
    04-19-11 02:57 PM
  15. avt123's Avatar
    Keep exchanging. Seems to me that there is a problem when they are manufacturing with keeping the screen clean, or the gap between the screen is large.
    04-19-11 03:00 PM
  16. semicoln's Avatar
    It doesn't sound like dust under the screen is a normal thing or else more people would be posting about it. I've never had a Blackberry with dust under the screen.

    It is too much money to let things like that slide, I say exchange it again.
    04-19-11 03:02 PM
  17. 1812dave's Avatar
    that's pretty visible. I'd get it replaced if it isn't too much hassle. good luck.
    04-19-11 03:03 PM
  18. tassadar898's Avatar
    i already exchanged still the exact same problem. what ar the odds i got two defective devices in a row. its probably a common issue as long as it happened before the seal and its not cause of s broken seal
    04-19-11 03:05 PM
  19. tassadar898's Avatar
    can other with their pb take a flashlight ti their device while it is off to see if there are any specs. if a majority dont see anything ill gi for a second exchange
    04-19-11 03:07 PM
  20. Kerms's Avatar
    Man that sucks even after 2nd exchange. I would have opened it right there. If the 2nd unit was that bad. I'd probably want a refund and try another store although they'd probably want to stick you with a restocking fee and if that was the case they would keep opening units until they got me one that didn't have dust under it.

    That would annoy me to no end.
    04-19-11 03:08 PM
  21. tassadar898's Avatar
    no one with a device has said they have nothing under their screen. you need a bright light source to see it like a flashlight or direct sunlight
    04-19-11 03:11 PM
  22. Kerms's Avatar
    A bright light source? Is this dust visible during normal use?
    04-19-11 03:12 PM
  23. tassadar898's Avatar
    no that is why i dont want to keep burning through devices for a common issue that doesnt really hinder the product
    04-19-11 03:15 PM
  24. semicoln's Avatar
    The PBs from that store probably all came from the same batch and will most likely have the same problem, right? Like the guy who went through 5 at a Future Shop because they all had light leaking issues on the right side of the screen / dead pixels in the center.
    04-19-11 03:18 PM
  25. howarmat's Avatar
    it was a big issue with the storm 1 also. problem is it will get worse with time.
    04-19-11 03:20 PM
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