[tassadar898]

So every device i've ever had that has had a touch screen has come with a few specs here or there. but when i look at the playbook, screen off under direct sun (or a flash light) im noticing atleast 5-6 specs of dust under the screen? can you guys check to see if you guys have it too? its not too bothersome because its not visible when the screen is off but it is still annoying.

[mookish]

lemme get my magnifying glass...

[tassadar898]

should i exchange it

[semicoln]

I don't have mine yet but I think that's unacceptable and would exchange it

Posted from my CrackBerry at wapforums.crackberry.com

[snowthedirtbub]

should i exchange it

Yes that would annoy the **** out of me. And what kind of shoddy phones r u buying that there is dust under the screen ive never had that problem.

[iN8ter]

Dust under screen is never normal. Exchange it. It happens to smartphones sometimes as well... Not a good thing...

[iN8ter]

Yes that would annoy the **** out of me. And what kind of shoddy phones r u buying that there is dust under the screen ive never had that problem.

Sometimes it happens during the manufacturing process, or if you got a lemon device with a loose screen that allows dust to get under it...

"are" and "you" aren't such challenging words that you must reduce them to one letter...

[snowthedirtbub]

It is on a mbl phne. U mad?

[tassadar898]

yea im going to exchange it, does anyone else with the device have this issue?

[tassadar898]

Exchanged and still a spec or two on the new device

[tassadar898]

here is a picture

https://picasaweb.google.com/lh/phot...eat=directlink

The white spec in the to the right of the top left corner is UNDER the screen. the rest is on top.

[TBone4eva]

Didn't RIM have the same issue with the first Storm model?

[tassadar898]

its not a big deal as lonh ad it does not get worse

[JRSCCivic98]

I would exchange it if I were you.

[avt123]

Keep exchanging. Seems to me that there is a problem when they are manufacturing with keeping the screen clean, or the gap between the screen is large.

[semicoln]

It doesn't sound like dust under the screen is a normal thing or else more people would be posting about it. I've never had a Blackberry with dust under the screen.

It is too much money to let things like that slide, I say exchange it again.

[1812dave]

that's pretty visible. I'd get it replaced if it isn't too much hassle. good luck.

[tassadar898]

i already exchanged still the exact same problem. what ar the odds i got two defective devices in a row. its probably a common issue as long as it happened before the seal and its not cause of s broken seal

[tassadar898]

can other with their pb take a flashlight ti their device while it is off to see if there are any specs. if a majority dont see anything ill gi for a second exchange

[Kerms]

Man that sucks even after 2nd exchange. I would have opened it right there. If the 2nd unit was that bad. I'd probably want a refund and try another store although they'd probably want to stick you with a restocking fee and if that was the case they would keep opening units until they got me one that didn't have dust under it.

That would annoy me to no end.

[tassadar898]

no one with a device has said they have nothing under their screen. you need a bright light source to see it like a flashlight or direct sunlight

[Kerms]

A bright light source? Is this dust visible during normal use?

[tassadar898]

no that is why i dont want to keep burning through devices for a common issue that doesnt really hinder the product

[semicoln]

The PBs from that store probably all came from the same batch and will most likely have the same problem, right? Like the guy who went through 5 at a Future Shop because they all had light leaking issues on the right side of the screen / dead pixels in the center.

[howarmat]

it was a big issue with the storm 1 also. problem is it will get worse with time.