1. iSwim's Avatar
    Hello!

    I had a problem with my playbook which forced me to back it up and use the security wipe. After that, I restored the back-up but the only applications that remained were the ones I downloaded. The basic apps such as the docs to go, app world, blackberry bridge, camera, video chat, and etc. were all gone. How do i get them back? Thank you
    11-08-12 08:54 AM
  2. kbz1960's Avatar
    That is very odd. How many times have you rebooted? Maybe a debrick in your future.
    11-08-12 08:58 AM
  3. Ishaq786's Avatar
    Debrick my friend. Wipe the OS and start again.
    11-08-12 09:01 AM
  4. iSwim's Avatar
    uhmm sorry but what's a debrick?
    11-08-12 09:05 AM
  5. SkaterGuy2k's Avatar
    they saying that you bricked your devices and now you must debrick it
    11-08-12 09:20 AM
  6. kbz1960's Avatar
    With the pb off, take it to a dark place and make sure the screen is dark. Open DM, plug pb in, choose update and or repair.
    11-08-12 09:31 AM
  7. mdmullis's Avatar
    Choose Search in Forum and select Debrick Playbook and follow instructions......
    11-08-12 10:12 AM
  8. FF22's Avatar
    A few more details:

    Try the Debrick method....

    Perform a backup of your pb if you can using Desktop Manager or, at least, manually coping any unique data, photos, voice recordings, documents, etc.

    1) Turn your playbook OFF by holding down the power button
    2) Let your playbook sit for about 10 minutes as earlier suggested.
    3) After letting the PB sit (and still powered off) open up the Blackberry Desktop Software (the latest version)
    4) Once the Blackberry Desktop Software is opened, use the USB Cable and hook the PB to the PC.. THEN power on the Playbook
    5) A screen will show on your computer showing that the device cannot be found
    6) Click on Update. It will take awhile
    11-08-12 10:47 AM
  9. iSwim's Avatar
    Thanks guys! I managed to debrick it and it's working fine except for the camera. I think it's the hardware or probably something faulty with some update
    11-09-12 07:17 AM
  10. kbz1960's Avatar
    Great. Try a couple 3 finger salutes and see if that kick starts your camera. Otherwise it probably is a hardware issue.
    11-09-12 07:29 AM
  11. diegonei's Avatar
    I too think a debrick is the best thing to do right now. And hope that solves the camera issue.
    11-09-12 10:22 AM

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