View Poll Results: Does Your Browser Crash and How Often?

Voters
937. You may not vote on this poll
  • I have never experienced any browser crashing problems.

    123 13.13%
  • Browser crashes occasionally, but this hasn't bothered me much.

    288 30.74%
  • Browser crashes often (e.g a few times a week). More frequently under OS 2.0 than before.

    235 25.08%
  • Browser crashes often (e.g a few times a week). Less frequently under OS 2.0 than before.

    56 5.98%
  • Browser crashes daily. More frequently under OS 2.0.

    217 23.16%
  • Browser crashes daily. Less frequently under OS 2.0.

    18 1.92%
09-18-12 09:07 AM
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  1. Spencerdl's Avatar
    My browser crashed twice right after I downloaded 2.0, I deleted ALL wifi connections (codes & passwords), reset router, and reinstalled wifi connections and my PlayBook has been running smooth ever since. This problem was popular during the earlier updates back in May and June and the early adapters of the PlayBook did the delete and reinstall "thing" to correct the problem, and I've been doing it on all updates ever since.....it's worked for me
    03-05-12 07:03 AM
  2. OttawaGabe's Avatar
    Since OS2, I have not seen the checker boarding like I did in OS1.
    Can you give the 43rumors.com and mirrorlessrumors.com site a try? They checkerboard nearly all the time for me.
    03-05-12 07:05 AM
  3. OttawaGabe's Avatar
    I think there's more than 1 factor at work, a force close due to memory starvation and browser bugs. There's examples of the site that will cause a crash even if your PB was just rebooted, but often I think it's due to memory starvation for me, as I tend to browse photography related sites, streamline video and ebay.
    Last edited by OttawaGabe; 03-05-12 at 07:17 AM.
    03-05-12 07:13 AM
  4. Chaddface's Avatar
    My browser crashed twice right after I downloaded 2.0, I deleted ALL wifi connections (codes & passwords), reset router, and reinstalled wifi connections and my PlayBook has been running smooth ever since. This problem was popular during the earlier updates back in May and June and the early adapters of the PlayBook did the delete and reinstall "thing" to correct the problem, and I've been doing it on all updates ever since.....it's worked for me
    That's certainly easier to try then a reinstall.
    I am using an older actiontec G only router provided by Verizon. Anyone with the same equipment having problems. There should be a few of us with the same router.
    03-05-12 07:16 AM
  5. kbz1960's Avatar
    #2 Did a debrick before updating, no android apps, no root, no side loading. I think it actually happened more on 1.8. Hope they fix it but doesn't bother me all that much.

    Seems to be no consistency in when or why. It mostly happens while using bridge and no wifi to be seen and after doing some hours of surfing. I can go days without one and then I'll have a day where it seems to happen a couple times or more.

    Edit: to add I have an N600 wndr 3700 netgear router. Have had one while on wifi.
    Last edited by kbz1960; 03-05-12 at 07:24 AM. Reason: Add router
    03-05-12 07:19 AM
  6. DaveTheA's Avatar
    I've been seeing almost daily crashes and I just had to restart my PB because the browser hung and wouldn't close or reopen. I'm on holiday in Mexico and it's possible that I'm dealing with dodgy wifi issues...I don't recall having any problems on my home wifi, but then I only had it a few days before travelling. I also see the odd freeze with my Messages.

    Not a disaster, although losing a couple of forum postings was aggravating... It wouldn't besurprising if things still needed a tweak under OS 2.0...
    03-05-12 07:28 AM
  7. cleveland216's Avatar
    Relative to Chrome, IE7, 8, 9, Safari on Macbook, Chrome on Macbook, Safari on iPod and iPad, etc... the PB browser never crashes

    The truth is, all browsers crash. Like with any platform. When it happens I just roll my eyes, probably say "#*@+" under my breath, relaunch, clear the browser cockies/cache, and keep it moving. I've been doing this for YEARS, same routine
    03-05-12 07:36 AM
  8. FF22's Avatar
    I have tended to use the SimpleBrowser+ or Secure Browser much more.
    03-05-12 09:43 AM
  9. kennyliu's Avatar
    I cheated the 1 answer, because it was the closer to my reality.
    I experienced maybe 2 or 3 crashes since I'm under beta number 2.

    Really a question to me to see these threads and I wonder how many of these users (so far, let's say a dozen ?)
    1/ have made a clean upgrade (if beta before, then wipe/debrick prior to 2.0 official upgrade)
    2/ have/had (if not 1/) sideloaded apps
    3/ have rooted their PB

    Tired to explain that if you trick the thing, you may get tricky behaviors, so that diagnostic is quite impossible and to get the famous answer " I should not have to wipe ...".

    1) clean upgrade
    2) zero sideloaded or Android Player apps
    3) never rooted
    4) and no, i am not a dumb user who is doing something extraordinary. no porn sites either.

    still at least a couple of crashes a week.
    sagec likes this.
    03-05-12 09:48 AM
  10. kbz1960's Avatar
    I have tended to use the SimpleBrowser+ or Secure Browser much more.
    I find both of those have their issues on 2.0 also. So much so I deleted them awaiting an update. Not the same issues but different ones.
    03-05-12 09:49 AM
  11. kennyliu's Avatar
    Relative to Chrome, IE7, 8, 9, Safari on Macbook, Chrome on Macbook, Safari on iPod and iPad, etc... the PB browser never crashes

    The truth is, all browsers crash. Like with any platform. When it happens I just roll my eyes, probably say "#*@+" under my breath, relaunch, clear the browser cockies/cache, and keep it moving. I've been doing this for YEARS, same routine
    Guys, I am happy you are experiencing fewer crashes on the PB than on your laptop/desktop, but if it's as often as some of us dealing with the Playbook browser crashes (daily or weekly), you should really have your computer checked.

    I have also experienced Firefox and IE crashes, but hardly more than a few times a year, and that's mostly Flash plugin and bad script problems that don't require a browser restart (i.e. You can complete your work). It's not like going "Poof". I have had zero Chrome crashes for a couple of years I've been using it.

    All I am saying is that some (not all) of us are having a real problem here and we do understand that software may crash from time to time, but it has to be from time to time, not weekly or daily. Again, if I had weekly crashes on my laptop browser, I would think there is a real problem that needs to be looked into.
    03-05-12 10:00 AM
  12. VeniceBB's Avatar
    I haven't had a single crash yet. I do have to point out that I've only had my PB for about 10 days, and from experience with all the devices and computers I've had before I'm 100% sure the browser will crash someday
    03-05-12 10:07 AM
  13. kbz1960's Avatar
    Guys, I am happy you are experiencing fewer crashes on the PB than on your laptop/desktop, but if it's as often as some of us dealing with the Playbook browser crashes (daily or weekly), you should really have your computer checked.

    I have also experienced Firefox and IE crashes, but hardly more than a few times a year, and that's mostly Flash plugin and bad script problems that don't require a browser restart (i.e. You can complete your work). It's not like going "Poof". I have had zero Chrome crashes for a couple of years I've been using it.

    All I am saying is that some (not all) of us are having a real problem here and we do understand that software may crash from time to time, but it has to be from time to time, not weekly or daily. Again, if I had weekly crashes on my laptop browser, I would think there is a real problem that needs to be looked into.
    I have to agree. I've rarely ever had a crash on my dt or lt. Now I've had them freeze and become unusable without closing, clearing everything etc. But that is rare. Kind of the same thing just no poof.
    03-05-12 10:21 AM
  14. bwestgat's Avatar
    Multiple times a day for me. Hope they can fix this soon.
    03-05-12 10:30 AM
  15. cleveland216's Avatar
    Guys, I am happy you are experiencing fewer crashes on the PB than on your laptop/desktop, but if it's as often as some of us dealing with the Playbook browser crashes (daily or weekly), you should really have your computer checked.

    I have also experienced Firefox and IE crashes, but hardly more than a few times a year, and that's mostly Flash plugin and bad script problems that don't require a browser restart (i.e. You can complete your work). It's not like going "Poof". I have had zero Chrome crashes for a couple of years I've been using it.

    All I am saying is that some (not all) of us are having a real problem here and we do understand that software may crash from time to time, but it has to be from time to time, not weekly or daily. Again, if I had weekly crashes on my laptop browser, I would think there is a real problem that needs to be looked into.
    What?! No sad face icon on Chrome? You never saw that little digital dude telling you that Chrome just crashed?? I get that about as much as I get Safari, IE, and PB Browser crashes. AND Opera, Dolphin and Internet crashes in Gingerbread... And Firefox on Mint, Fedora 16, OpenSUSE.. I hope you get my point.

    Like I said, I clear the cache and keep it moving.

    For folks with real problems don't post polls, contact RIM for support. It really ain't that bad for many of us. And yes, I have had to debrick mine to ENSURE stability (well, more stability than an upgrade). And guess what? That actually helped
    03-05-12 10:38 AM
  16. kennyliu's Avatar
    What?! No sad face icon on Chrome? You never saw that little digital dude telling you that Chrome just crashed?? I get that about as much as I get Safari, IE, and PB Browser crashes. AND Opera, Dolphin and Internet crashes in Gingerbread... And Firefox on Mint, Fedora 16, OpenSUSE.. I hope you get my point.

    Like I said, I clear the cache and keep it moving.

    For folks with real problems don't post polls, contact RIM for support. It really ain't that bad for many of us. And yes, I have had to debrick mine to ENSURE stability (well, more stability than an upgrade). And guess what? That actually helped
    No. Zero Chrome crashes. No crashes on my Android phone either.

    Again, I have had browser crashes on my PC, but that's a few times A YEAR, not weekly. I am not saying crashes should be non-existent, but they shouldn't occur as often as they occur on the Playbook for some of us.

    As for RIM support, try calling them with the browser crash problem and see what they say Good luck with that.
    Last edited by kennyliu; 03-05-12 at 10:48 AM.
    03-05-12 10:45 AM
  17. kennyliu's Avatar
    Multiple times a day for me. Hope they can fix this soon.
    Please, vote to let us know if the frequency of crashes changed after the upgrade. Thanks.
    03-05-12 10:49 AM
  18. cleveland216's Avatar
    No. Zero Chrome crashes. No crashes on my Android phone either.
    Amazing!

    This happens quite a bit too... On my 2011 Macbook Pro i5 running SL, I'm browsing with the computer on my lap and notice my legs start to burn from my laptop, turns out Chrome Helper service is juiced to 100%. I have to stop the service and things get to normal.

    I was once lazy but now I know better... just like I downgraded my Mac to Snow Leopard from Lion, I don't mind wiping a device for stability purposes. This includes downgrading a jailbroken ipad from tethered iOS5 to 4.3.3, security wiping my PB while running 1.8, 2.0 betas, and 2.0 OS, reinstalling Win7 from scratch on my bootcamp partition, downgrading VMware Fusion from 4.1 to 4.0 for stability, refusing to sideload anymore apps except for a select few for the Android player until we get some more native app support...

    It's funny because I got my Playbook so I wouldn't have to deal with these sort of issues anymore, but this is the price I pay for supporting RIM. GO RIM!

    BTW I typed this from my 9930 remoted to my PB! So awesome!!
    03-05-12 11:11 AM
  19. califlefty's Avatar
    I really find all the browser crashes I'm experiencing really annoying since upgrading to 2.0. I'm running a very "clean" 64gb PB and never had a problem before the upgrade. I find that waiting till a new page loads totally before trying to re-size it and letting all the scripts complete helps a lot. I am really sick of sites that cram so many links in that you can't stick your finger on the screen without starting a script.
    Last edited by califlefty; 03-06-12 at 01:34 PM.
    03-05-12 11:15 AM
  20. kennyliu's Avatar
    Amazing!

    This happens quite a bit too... On my 2011 Macbook Pro i5 running SL, I'm browsing with the computer on my lap and notice my legs start to burn from my laptop, turns out Chrome Helper service is juiced to 100%. I have to stop the service and things get to normal.

    I was once lazy but now I know better... just like I downgraded my Mac to Snow Leopard from Lion, I don't mind wiping a device for stability purposes. This includes downgrading a jailbroken ipad from tethered iOS5 to 4.3.3, security wiping my PB while running 1.8, 2.0 betas, and 2.0 OS, reinstalling Win7 from scratch on my bootcamp partition, downgrading VMware Fusion from 4.1 to 4.0 for stability, refusing to sideload anymore apps except for a select few for the Android player until we get some more native app support...

    It's funny because I got my Playbook so I wouldn't have to deal with these sort of issues anymore, but this is the price I pay for supporting RIM. GO RIM!

    BTW I typed this from my 9930 remoted to my PB! So awesome!!
    Same here. Clean reinstall Windows every few months. Keep my PB clean of non-native apps. Hoping to see browser stability improvements in OS 2.0.1.
    03-05-12 11:16 AM
  21. Shadow_S2K's Avatar
    I am getting random crashes with about 5 tabs open, 1-2 times a day. When I fist got the PB in August the browser was far less stable. Then with some updates it was solid and I would rarely get a crash in a month. New 2.0 is not as bad as it was when I first got it, but less stable then just before the 2.0 update. Still relatively stable considering I'm on my PB all day surfing the web. I did not do a clean install, just updated directly...for me the update is worth suffering a few crashes before the next update
    03-05-12 11:30 AM
  22. FF22's Avatar
    Guys, I am happy you are experiencing fewer crashes on the PB than on your laptop/desktop, but if it's as often as some of us dealing with the Playbook browser crashes (daily or weekly), you should really have your computer checked.

    I have also experienced Firefox and IE crashes, but hardly more than a few times a year, and that's mostly Flash plugin and bad script problems that don't require a browser restart (i.e. You can complete your work). It's not like going "Poof".
    Well, my last firefox crash might, just MIGHT, have been related to the fact that when I restarted it, it wanted to know if I wanted to restore 195 tabs - ONE HUNDRED NINETY-FIVE TABS had been opened.
    kennyliu likes this.
    03-05-12 11:52 AM
  23. kennyliu's Avatar
    Well, my last firefox crash might, just MIGHT, have been related to the fact that when I restarted it, it wanted to know if I wanted to restore 195 tabs - ONE HUNDRED NINETY-FIVE TABS had been opened.
    F2, you are crazy How do you find the ones you want to navigate to?
    03-05-12 11:56 AM
  24. kbz1960's Avatar
    Well, my last firefox crash might, just MIGHT, have been related to the fact that when I restarted it, it wanted to know if I wanted to restore 195 tabs - ONE HUNDRED NINETY-FIVE TABS had been opened.
    Sounds like one of those not so family friendly sites that open a popup a million times and faster than you can close them.
    kennyliu likes this.
    03-05-12 11:57 AM
  25. esoRdeR's Avatar
    My browser crashed on me a couple of times when using OS1 but I have yet to have that happen now with OS2. It could also be because I use to have more then three tabs open whereas now I only open two tabs at the most.
    03-05-12 12:05 PM
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