[ballsjr]

I did a security wipe on my PlayBook cause I'm giving it to my sister! we did the tutorial and everything is GONE! The only thing left was setup and internet! That's it! What happen!

Posted via my white Z10. LG banter- blackberry bold 9900- Z10

[howarmat]

what were you expecting to keep on there exactly? Did the stock apps disappear also?

[BravoZuluDelta]

Gone as in only native apps are left, or gone as in totally, completely gone with nothing left - no Messages, Camera, File Manager, etc.?

[diegonei]

Panic not, fellow PlayBook user!

Turn your device off, plug it to Desktop Software and agree whrn it prompts an update. Let it take it's time.

Once the device turn back on, it will be ready to do and all stock stuff will be there. Just run the setup again and she'll be ready to rock it!

[ballsjr]

Gone as in Totally complete!! Absolutely nothing! No apps that should be built in to the device!

Posted via my white Z10. LG banter- blackberry bold 9900- Z10

[ballsjr]

I'm updating over the air now.

Posted via my white Z10. LG banter- blackberry bold 9900- Z10

[FF22]

Let us know. Yes, many times, the device is REALLY swept clean leaving only the Browser and Setup. Restoring or Checking for Updates generally brings things back. She should be prepared to have a new BBID which can be done in advance.

[Andrew4life]

We're you on a developers OS release?

Posted via CB10

[ballsjr]

Ok I i updated and restart and it worked

Posted via my white Z10. LG banter- blackberry bold 9900- Z10

[ballsjr]

Thanks everyone!

Posted via my white Z10. LG banter- blackberry bold 9900- Z10

[jrarrmy]

I get error "Unspecified error encountered [A:0x000000A2]"

[Carl Estes]

I get error "Unspecified error encountered [A:0x000000A2]"

Once in a while you may have to restart/repeat the wipe/install. Also, I always do the critical stuff
Wired, not ota Reboot pc, you may even want to reboot modem and router to sure all is fresh and ready. Also check Anti virus and firewall, make sure it won't block install...

C