you arent the first...i have seen atleast 5 other people on here with them. The demo at staples i played with today had 1 also. take it back and get another
Download an app from the App World. It's called Screen Helper. There is a full version and a Lite verison, with the Lite one being free. It helps you identify dead/stuck pixels and claims to unstick stuck pixels by displaying what looks like static on a TV. It say's in the app to un-stick a stuck pixel it requires you to run the app for a few hours which you will have to buy the full version for. The Lite will only allow you to run in for 2 mins max.
I don't think it's a dumb question because I also want to know the answer. I have 1 dead pixel that I swear comes and goes. Sometimes it's there sometimes it's not. I tried the dead pixel test and it was there the first day, then after my first update I couldn't see it, but now it's back again.
I called staples and they will replace it for me, but I am hesitant because I like the playbook I have and it's running everything well, I don't want to trade it for another unit that might have more issues like some of the issues others are dealing with here, but also I don't want to keep it and then risk that 1 pixel speading into a large dead spot on the screen.
I don't think it's a dumb question because I also want to know the answer. I have 1 dead pixel that I swear comes and goes. Sometimes it's there sometimes it's not. I tried the dead pixel test and it was there the first day, then after my first update I couldn't see it, but now it's back again.
I called staples and they will replace it for me, but I am hesitant because I like the playbook I have and it's running everything well, I don't want to trade it for another unit that might have more issues like some of the issues others are dealing with here, but also I don't want to keep it and then risk that 1 pixel speading into a large dead spot on the screen.
Any advice?
Looks like we're not going to get an answer...
Posted from my CrackBerry at wapforums.crackberry.com
I had a dead pixel on my 64GB PB, returned it to Staples got my money back, then went online and ordered another one. Keeping my fingers crossed the next one is free of dead pixels, suppose to arrive tomorrow.
I brought one back to staples today because of a dead pixel and got somewhat of a hassle for it even though I am within the 14 day policy. Now I got to turn around and bring this one back tomorrow because the power button barley works and the charger wobbles around in the port, not snug at all, I'm shocked it even charges. I won't replace a third, I will just get my money back.