1. rwillis61's Avatar
    A friend of mine gave me her PlayBook that she hadn't use in over a year. She forgot her password. How can I change her ID without locking the PlayBook with unsuccessful multiple attempts? Please help.

    Posted via CB10
    04-07-14 11:57 PM
  2. Atmarix's Avatar
    Either you find out the password or you format it
    No other way

    From my White Z30
    04-07-14 11:58 PM
  3. Atmarix's Avatar
    And Btw you can't change the BlackBerry ID without formatting

    From my White Z30
    04-07-14 11:59 PM
  4. rwillis61's Avatar
    Thanks, how do I do that?

    Posted via CB10
    04-08-14 12:02 AM
  5. pacoman03's Avatar
    Formatting is not really the correct term here, but 10 incorrect password attempts and your PB will automatically wipe the OS and restore it to its out of the box state.
    04-08-14 12:16 AM

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