1. jmac0408's Avatar
    My wife is giving her PlayBook to a girlfriend - is it possible to create a new USER ID for her friend without having to perform a Security Wipe??

    Also, tried 3x to do a backup of my wife's PlayBook and none were successful!! Any suggestions - I have the latest BB Desktop Software installed and the backups were attempted via same.

    10-04-14 10:35 AM
  2. altaf.s's Avatar
    There is no way, have to do security wipe in order to change blackberry id.
    jmac0408 likes this.
    10-04-14 10:37 AM
  3. pacoman03's Avatar
    as to doing a backup- manually backup your media and only use desktop software to backup your apps and settings.
    jmac0408 likes this.
    10-04-14 10:54 AM
  4. jmac0408's Avatar
    Thanks for the input.
    10-04-14 11:37 AM
  5. jmac0408's Avatar
    Thanks for the input. Is it possible that my BB Desktop Software programme needs to be deleted/reinstalled?? Tried several more times to backup only the App Data and Settings but it times out/closes at about 90% completion. Also, how does one MANUALLY backup Media??

    Any and all further assistance is greatly appreciated.
    10-04-14 11:39 AM
  6. greenpoise's Avatar
    Not a fan of the software to backup the playbook. I bought an app, netshare explorer and it is fast and don't have to connect the playbook with a cable to backup. However, you need to know what you are doing. Once you get the playbook to connect to your windows shared folder, you will see two panes (in the PB) one with the PB files and folders and the pc folder. Then you just select the folder to copy (press and hold the folder) until a menu pops up with two options to copy or move. Also, another option, if I remember correctly, you can connect the playbook with USB to the pc and it should show up as another drive (I know the Bb10 phones you can). Many ways to do backups, is what you feel most confident using.

    **the first method I described is using netshare explorer**

    Posted via CB10
    jmac0408 likes this.
    10-04-14 02:44 PM

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