1. cortezdanny's Avatar
    I cannot log in my new BB ID on BBW. It says I cannot change the existing account registered on the tablet. The problem is I cannot remember the password of that account so I created I new one. Please help me, how can I use my new BB ID?? Thanks!
    12-27-17 01:19 AM
  2. Dunt Dunt Dunt's Avatar
    It's best to wipe the PlayBook before trying to change your BBID.

    Note that you will have lost access to any apps you paid for. So it's best to use the web recovery tools for to try and gain access to your original BBID if possible. For the most part just need the email address you used to set it up, maybe a simple recover question.
    12-27-17 07:30 AM

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