1. icejourney1's Avatar
    hi guys.

    am all the way from johannesburg south africa... my biggest problem thus far is the front facing camera...
    i have searched in and out of the net for solutions and there is nothing..i cant make video calls cant take pictures..

    i am HOPING KEVIN GETS TO READ THIS COZ I AM ABOUT TO PULL OUT MY DREADLOCKS OUT OF MY HEAD!!!!!

    CAN SOMEBODY PLEASE DO SOMETHING...COZ ALL THE FOCUS JUST WENT TO BB10 AND NOTHING IS BEING SAD ABOUT US POOR PLAYBOOK USERS
    03-06-13 06:43 AM
  2. stberry's Avatar
    i think there's a problem with your device....contact service centre ....get it replaced if its under warranty !!
    03-06-13 06:59 AM
  3. FF22's Avatar
    Here's a list of service centers but I don't know about local to you

    The PB has a one year warranty to the original purchaser. It also has 90 free Tech support. I do not know how Rim deals with "quasi-tech support v. warranty"

    Rim Support
    Tel:
    Canada Toll Free: 1-877-644-8405
    United States Toll Free: 1-877-644-8410
    Puerto Rico Toll Free: 1-855-651-4936
    Email: playbooksupport@blackberry.com (this route generally does not work and a call is necessary)

    (UK Support) 0800 096 2805

    Playbook French Support
    Smartphones BlackBerry & Tablette Tactile - Modles de BlackBerry FR - France
    Phone : 0800 914 533 (within 90 days from activation)

    BlackBerry Customer Support Center
    Austria:0800-297-476
    Belgium:800-77-980
    RIM (Brasil Support toll free number): 0800-022-3161
    Bulgaria: 00800-118-1115
    Denmark: 802-50198
    France: 800-914-533
    Germany: 800-181-6530
    Italy: 800-789-272
    Luxembourg: 800-2-2187
    Netherlands: 800-022-7316
    Norway: 00-1-647-426-7058
    Poland: 00-800-112-43-59
    Portugal: 800-827-760
    Russia: 8-800-100-9643
    South Africa: 0800988892
    Spain: 900-866-969
    Sweden: 02-079-4448
    Switzerland: 0-800-802-492
    United Kingdom: 08000962805

    Phone-Numbers of BlackBerry PLAYBOOK- Helpdesks...

    Germany: 0800 1816530 (Gebhrenfrei)

    North-America: 1 877 255 2377 (Toll Free)

    UK: 0808 100 7466 (Toll Free UK only)

    Outside UK: +44 1753 558400

    Worldwide: 1 519 888 6181

    help@blackberry.com

    (BTW: Helpdesk for BlackBerry devices -except PlayBook- for Germany:
    0180 3302626)
    03-06-13 10:00 AM
  4. thelink74's Avatar
    I had a similar issue with both my front and back camera and I called BlackBerry Playbook support and they opened up an RMA and I sent them my PlayBook and if they can't fix it they are sending me a replacement PlayBook for free. I purchased my PlayBook on launch date USA so i'm well over my 1 year warranty. I say you make the call, F2 has graciously posted the contact numbers for you in his reply.
    03-07-13 11:32 PM

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