Same, I am in the UK (3 UK) and the update was available to me last night at about 9PM so the person you talked to at BlackBerry does not know his stuff!
Just got off the phone with RiM in the UK (Europe). The op wasn't aware of the U/G to Bridge!
In the UK we are running 1.0.7.5 and that according to the op is the latest version available. So my question is.....
Why can't we have 2.0.0.25 too!
hi sstephanie,
what is your carrier ?
Try to go in AppWorld (on your phone), update it if its not latest version.
In "MyWorld" section drop the upper list to "updates". If nothing pops, then use the BB menu button and choose "refresh list". If still not there, hold the ALT key an type RST and check again.