[gunsta66]

wow...this really twisted my nerves last night when it happened to me! watching youtube vids and suddenly "blimp", whole system shuts down n couldnt turn on.
that 10 sec rule helped....i was crossing my fingers that rim wasnt a let down, it's my first BB product.

[Spekkoek]

I had the same prob yesterday. It froze, crashed and wouldn't turn on anymore. Also wouldnt charger anymore...
Tried the shortcuts as previously said here. On/off button 10sec, all 3 buttons 10sec etc. Nothing. Then pushed power button like 3 or 5 times hard with my nail and i saw the red light come on! Plugged my charger in again and its working again.

[JerBru]

This doesn't seem to work?

I've had the exact same problem. All my friends with iPads are laughing at me

In a cafe yesterday and two people close by kept asking me if i was losing wifi connection. I wasn't. They said it must be the lousy wifi service. Interesting as I had no problem.

[JerBru]

Any other suggestions?
During wifi session my PB losked up.
Tried 10 sec power button hold, all 3 button hold, connected to DM, connedted to AC charger. Nothing works. This is the first issue with my PB since purchase in April.

[Microgrey17]

I was using my Playbook and got the blue screen of death. It shut off and wouldn't restart. I thought maybe the battery was low, so I tried to charge it but the red light wouldn't even come on.

Solution: Pressed the Power and "Vol -" buttons down for 10 seconds and released. The red light came back on and it started up normally.

[chiefbroski]

I had this same problem guys. The new bridge update messed things up. Hard reset does nothing.

Do a desktop manager OS reload.

Problem solved and I'm using my awesome updated PB.

[gomab357]

I am unable to even do a desktop manager OS reload. I keep getting an error message

[bbvj]

I am unable to even do a desktop manager OS reload. I keep getting an error message

Haven't read each post, so if already suggested, ignore this: Have you tried rebooting by holding down the power/volume up/volume down keys simultaneously?

[gomab357]

Haven't read each post, so if already suggested, ignore this: Have you tried rebooting by holding down the power/volume up/volume down keys simultaneously?

Yep. I have tried every method listed except calling Blackberry for an exchange.

[blkyanni]

Thanks Crackberry people. Mine froze this morning and I had to turn it off and then there was nothing. I thought it might be toast. But I tried the suggestion to do a hard reboot and it worked the second time I saw the red light.
Anyway I came here first before I got on the phone with tech support and i got my answer in 10 seconds. The information and helop here is phenomenal.

[escher7]

Hard reset. Hold power and both up and down volume buttons. Worked for me.