12-25-11 09:36 PM
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  1. JRoman2k10's Avatar
    Just returned mine Sunday, upgraded from 16GB to 32 GB and can was not charged a restocking fee
    05-03-11 05:37 AM
  2. ad78's Avatar
    i returned an ipad 2 exactly 30days from i ourchased and they gave me my money and no restocking fee.

    i am a premier member and that should at least 45days.
    05-03-11 06:57 AM
  3. stubbornswiss's Avatar
    Wait can we confirm no restocking fee? Because I really want to get my hands on a playbook outside of the stores and I'm really on the fence about buying one. I was 90% certain they would have a restocking fee, but bestbuyandrew says there isn't. (I'm not a big fan of bestbuy by the way)
    No restocking fee. Full refund!

    Posted from my CrackBerry at wapforums.crackberry.com
    05-03-11 08:06 AM
  4. hearture36's Avatar
    This is awesome I guess I am going to go out and buy myself a playbook today then. If I keep it or not is a different story. Hopefully I fall in love and end up keeping it.
    05-03-11 01:47 PM
  5. Hankster's Avatar
    Two of my friends returned their PlayBooks this week, both were from Best Buy. I didn't hear any issues and we all said the return policy was 14 days with no restocking fee.

    When the new 3G PB comes out they will get it, I'll get it after they do so I can see the bugs
    05-03-11 02:36 PM
  6. eds817's Avatar
    Maybe BB should sell the PlayBook in computers with the iPad and Xoom.
    05-03-11 02:48 PM
  7. hearture36's Avatar

    Well I know when I went to return my iPad they had a restocking fee so I just sold it on craigslist instead., I figured it would be the same for the PB and the only person who said no restocking fee in this thread was andrew so I wanted to double check.
    05-03-11 02:49 PM
  8. hearture36's Avatar

    What would be the advantage of doing that? So it would attract more customers over by the computers instead of by the cellphones?
    05-03-11 02:51 PM
  9. jonty12's Avatar
    When I picked mine up last night from Best Buy (returned to Staples on Day 14) I asked the question of three different people (sales person and two customer service people) and they all said, independently, 30 days and no restocking fee. NYC area.
    aeskulapio likes this.
    05-03-11 03:45 PM
  10. anon(835884)'s Avatar
    Anyone have any solid information on the Best Buy return policy?

    I thought it was 14 days, but I just took a look at the back of my receipt.

    The PlayBook is neither a desktop nor a notebook, so according to this, it should be 30 days, right?

    Or do you think I should go and ask?
    It's 14 days here in Las Vegas.
    05-03-11 10:32 PM
  11. esc0bar336's Avatar
    I just checked again! 30 days! Lol.
    05-05-11 12:04 PM
  12. bitek's Avatar
    what is the policy for BB Canada 30 days or 14 days ? futureshop says tablets are 14 days but nowhere it says 14 days for tablets on BB Canada ?
    12-25-11 08:36 PM
  13. Sonic77's Avatar
    14 days at Bestbuy as well in Canada.
    12-25-11 08:54 PM
  14. bitek's Avatar
    14 days at Bestbuy as well in Canada.
    so why is it that tablet is not listed like it is on bb usa or futureshop canada ?

    has anyone actually tried to return/exchange pb after 14 days in canada ?
    12-25-11 09:36 PM
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