[Sosa-22]

Is anyone having BBM issue's on there playbook?

[Thompson1423]

mine quit this evening too. Says I don't have the BBM plugin in bridge. I restarted Playbook and now the BBM icon itself is gone. David T.

[OniBerry]

mine quit this evening too. Says I don't have the BBM plugin in bridge. I restarted Playbook and now the BBM icon itself is gone. David T.

Do you have BBM/Bridge/PB OS up to date in terms on latest version?

If not, you will have ensure that you do.

[Thompson1423]

all the latest on Playbook and BB Torch. David T

[Sosa-22]

I did the update for BBM and now it's working fine. If you haven't updated then make sure to do so...that should take care of things.

[OniBerry]

You can try following these steps;

I would delete and reboot, then reinstall Blackberry Bridge first though. If that doesn't fix it, try below.

KB26643 Step-by-step:

Safely un-pair the BlackBerry PlayBook tablet and the BlackBerry smartphone.
Close all running applications.
On the BlackBerry Playbook tablet, Go to options, BlackBerry Bridge. Highlight the BlackBerry smartphone and click disconnect.
On the BlackBerry PlayBook, click the options menu, click Bluetooth�. Click the Pencil icon, then click the delete icon (trash) beside the BlackBerry smartphone.
On the BlackBerry smartphone, launch BlackBerry Bridge. Change BlackBerry Bridge to Off
On the BlackBerry smartphone, go into options, then Bluetooth. Highlight the BlackBerry PlayBook Tablet, then click the menu and choose disconnect.
Pair the BlackBerry PlayBook tablet and the BlackBerry smartphone.
Complete steps in KB26067 to pair the BlackBerry PlayBook and the BlackBerry smartphone.
Do not launch any applications
Repeat the unpairing and pairing process.
Repeat Step 1 above to un-pair.
Repeat Step 2 above to pair.
Restart the BlackBerry PlayBook tablet.
Press and hold the Power button until the Turn Off / Restart prompt is displayed.
Select Restart.

KB26067 Step-by-step:

On the BlackBerry PlayBook tablet, navigate to and touch the Settings (Gear) icon in the top right-hand corner of the screen.
From the list on the left, touch the BlackBerry Bridge entry.
Touch the Setup button.
Optional: Enter a customized bluetooth name for your BlackBerry PlayBook.
Touch the Next button.
If you do not have the BlackBerry Bridge application present on your BlackBerry smartphone follow the instructions on the screen to install it.
Touch the Continue button.
Follow the instructions on the screen from within the BlackBerry Bridge application on your BlackBerry smartphone to either pair using the barcode method or manual method.
Once this is complete swipe up from the bottom frame of the BlackBerry PlayBook tablet and confirm you have a BlackBerry Bridge category and that all icons are present.

[pavan643]

When you uninstall Blackberry Bridge from your Blackberry Smartphone, you will not find any option to "Reinstall" from Appworld.

Scan barcode wouldnt work either.

Workaround is as given below

1. Open IE
2. Login into Appworld
3. Search for Blackberry Bridge
4. Click on Download
5. If it prompts for browser plugin, install it
6. It prompts to connect the device. Connect it
7. If it is connected, a blue bar appears at the top. Click on Sync button at the bottom.
8. After sync is completed, disconnect the phone

Now your Blackberry Bridge is ready to use