1. HDBear1967's Avatar
    My Playbook went down on the weekend. I have tried to reset it..nadda. Tried to sync it to my computer...got an error message that "my new hardware might not work properly". When I plug it in to the adapter, the red light comes on...nothing else. Not sure whether it's destined for the garbage can or not.

    Dino
    06-29-12 11:37 AM
  2. FF22's Avatar
    There are now a variety of Stack Charging methods. The shorter cycle mentioned below might be tried first or try whatever...

    I was told about "stack" charging, 6 cycles of charge no charge, for 2 minutes each, charging for never more than 2 minutes.


    Plug the PB in with the factory charging cable (red light comes on for a several seconds, then goes off). Wait about 10 more seconds. Unplug PB for about 30 seconds.

    Repeat n times.

    n == 6 for me. Finally my PB light switched to green, then began to oscillate, signalling charging. After a few more minutes my PB came back to life.

    You might want to UNplug/Replug at the wall/socket end to avoid using or damaging the weaker usb port on the pb itself.


    Just talked to tech support, because i'm impatient sometimes. Here is the initial process they gave me to try.

    Plug in the charger for 2 mins, unplug for 10 sec -> Repeat 6 to 8 times

    Then while unplugged perform the Hard reset (POWER, VOL + and - at the same time) . **When the red light comes on PLUG IN THE CHARGER**

    The playbook is supposed to then start charging/boot.
    ...........................

    Some have now found a shorter sequence works:

    Oh man I fixed it. I stack charged it! But not for 2 minutes.

    Every time my PB red signal goes off I removed the connection from the wall charger and placed it back within a second. I repeated it for almost 25-30 times and all in the sudden a big charger button showed up on the screen and a green light on the charging LED. I left th e power connection for 2 more hrs and started using it.
    ................
    And another posting that might help....

    There are a few solutions and some are mentioned above. SO try the things I am mentioning below.... Let me know if it works .

    Problem Scenario: 1. Blackberry wont boot or turn on, on pressing the power button, the red light stays for a few seconds and does not turn on 2. Sometimes you will see the red light followed by a green/ yellow light that blinks 5 times and does not turn on.

    Reason: The main reason why both of the above things happen is because the battery is completely drained out, you could call it " Flat out". The problem with playbook is that the playbook wont charge if the playbook is Flat out drained. whereas other tablets or cellphones does....Playbook has to fix that issue. Meanwhile we do have a solution to go around that problem and that requires some patience. Some of the solutions mentioned in the previous comments indicate to charge it via computer.... "It doesn`t work" not if the battery is drained out flat.... so dont even bother trying it if u see the above mentioned problem.

    Solution: try this step by step and this are 3 different solutions so one of this would definitely work. 1. Press the Power button and you will see the Playbook Logo ( chances for this are low ) 2. Press the power button and the volume together, if there is 1 % charge left there is a chance that it would boot on, when you see the logo, immediately charge the playbook ( chances are medium ) 3. This solution requires patience. plug the charger into the socket and plug the USB into the playbook, the red light stays for 8-10 secs. Remove the USb from the playbook wait for 2 to 5 sec and replug the usb back to the charger and wait till that red light comes and goes again. repeat this step atleast 20-30 times. you might be asking why? the only power that the playbook gets is when that red light is on when plugging the usb into the playbook, once that light goes the playbook is not charging.. so what you are doing here is forcing the playbook to get charged for 8 sec every time u plug it to the playbook....this way the playbook gets that power needed to boot. Once the Playbook has that power to boot. The red light stays and changes to green but this time it blinks slowly and keeps blinking. you would also see the playbook logo return.... this green light keeps blinking until there is enough charge for the playbook to stand on its own and then changes to a solid red until it gets fully charged.

    Knowledge Base Article

    KB27705-BlackBerry PlayBook Power - Battery charge and discharge characteristics
    jrocke0w0, HDBear1967 and Grizco like this.
    06-29-12 03:07 PM
  3. anthogag's Avatar
    Get a pen and push the power button for a few seconds. Some on/off buttons on playbooks are recessed and some aren't - mine isn't bwahahahaha
    06-29-12 03:08 PM
  4. HDBear1967's Avatar
    Will try both this weekend!
    06-29-12 04:46 PM
  5. HDBear1967's Avatar
    So I tried the stack charging method....the green light is now coming on and off, so I assume it is charging. Will check it out in the am.
    06-29-12 11:55 PM
  6. Rangrfan's Avatar
    The green light on and off is symbolic of rims passing in the near future. Actually it means you are charging. Congrats.
    HDBear1967 likes this.
    06-30-12 12:09 AM
  7. FF22's Avatar
    Sounds good. Let us know in the morning.
    06-30-12 12:46 AM
  8. HDBear1967's Avatar
    It's all good. Back up and working just like it's supposed to.

    I thought maybe my PB was mad because I had chased the thought of an Asus Transformer...LOL.
    kbz1960 likes this.
    07-01-12 10:17 AM
  9. FF22's Avatar
    Good to hear. Now stop with those other thoughts or you might jinx it again.
    07-01-12 10:47 AM
  10. jrocke0w0's Avatar
    There are now a variety of Stack Charging methods. The shorter cycle mentioned below might be tried first or try whatever...

    I was told about "stack" charging, 6 cycles of charge no charge, for 2 minutes each, charging for never more than 2 minutes.


    Plug the PB in with the factory charging cable (red light comes on for a several seconds, then goes off). Wait about 10 more seconds. Unplug PB for about 30 seconds.

    Repeat n times.

    n == 6 for me. Finally my PB light switched to green, then began to oscillate, signalling charging. After a few more minutes my PB came back to life.

    You might want to UNplug/Replug at the wall/socket end to avoid using or damaging the weaker usb port on the pb itself.


    Just talked to tech support, because i'm impatient sometimes. Here is the initial process they gave me to try.

    Plug in the charger for 2 mins, unplug for 10 sec -> Repeat 6 to 8 times

    Then while unplugged perform the Hard reset (POWER, VOL + and - at the same time) . **When the red light comes on PLUG IN THE CHARGER**

    The playbook is supposed to then start charging/boot.
    ...........................

    Some have now found a shorter sequence works:

    Oh man I fixed it. I stack charged it! But not for 2 minutes.

    Every time my PB red signal goes off I removed the connection from the wall charger and placed it back within a second. I repeated it for almost 25-30 times and all in the sudden a big charger button showed up on the screen and a green light on the charging LED. I left th e power connection for 2 more hrs and started using it.
    ................
    And another posting that might help....

    There are a few solutions and some are mentioned above. SO try the things I am mentioning below.... Let me know if it works .

    Problem Scenario: 1. Blackberry wont boot or turn on, on pressing the power button, the red light stays for a few seconds and does not turn on 2. Sometimes you will see the red light followed by a green/ yellow light that blinks 5 times and does not turn on.

    Reason: The main reason why both of the above things happen is because the battery is completely drained out, you could call it " Flat out". The problem with playbook is that the playbook wont charge if the playbook is Flat out drained. whereas other tablets or cellphones does....Playbook has to fix that issue. Meanwhile we do have a solution to go around that problem and that requires some patience. Some of the solutions mentioned in the previous comments indicate to charge it via computer.... "It doesn`t work" not if the battery is drained out flat.... so dont even bother trying it if u see the above mentioned problem.

    Solution: try this step by step and this are 3 different solutions so one of this would definitely work. 1. Press the Power button and you will see the Playbook Logo ( chances for this are low ) 2. Press the power button and the volume together, if there is 1 % charge left there is a chance that it would boot on, when you see the logo, immediately charge the playbook ( chances are medium ) 3. This solution requires patience. plug the charger into the socket and plug the USB into the playbook, the red light stays for 8-10 secs. Remove the USb from the playbook wait for 2 to 5 sec and replug the usb back to the charger and wait till that red light comes and goes again. repeat this step atleast 20-30 times. you might be asking why? the only power that the playbook gets is when that red light is on when plugging the usb into the playbook, once that light goes the playbook is not charging.. so what you are doing here is forcing the playbook to get charged for 8 sec every time u plug it to the playbook....this way the playbook gets that power needed to boot. Once the Playbook has that power to boot. The red light stays and changes to green but this time it blinks slowly and keeps blinking. you would also see the playbook logo return.... this green light keeps blinking until there is enough charge for the playbook to stand on its own and then changes to a solid red until it gets fully charged.

    Knowledge Base Article

    KB27705-BlackBerry PlayBook Power - Battery charge and discharge characteristics
    Thankyou! I've had this thing for 3 days and thought I was going to have to send it in for repair.
    09-30-12 07:12 PM
  11. anon(55900)'s Avatar
    My Playbook went down on the weekend. I have tried to reset it..nadda. Tried to sync it to my computer...got an error message that "my new hardware might not work properly". When I plug it in to the adapter, the red light comes on...nothing else. Not sure whether it's destined for the garbage can or not.

    Dino
    I find on my wifi pb to never place on a charger nor plug in the usb when it is turned off, it always fksup, always, so I have to make sure to charge only when still on or in stand by. It will come back up after doing a hard restart.
    Michaelaw
    Last edited by mawil1013; 09-30-12 at 08:07 PM.
    09-30-12 07:17 PM
  12. FF22's Avatar
    Thankyou! I've had this thing for 3 days and thought I was going to have to send it in for repair.
    Glad that the post helped. If you don't mind, which method worked for you?
    billyswainson11 likes this.
    09-30-12 07:50 PM
  13. jrocke0w0's Avatar
    Glad that the post helped. If you don't mind, which method worked for you?
    I did the third one. Plug in, unplug when red light goes out, wait a couple seconds, repeat. It took awhile but eventually the battery charge icon appeared on my screen and it started charging. Currently I'm at 4% charge and it is sitting in standby. I also turned off wi-fi, bridge, and bluetooth so I wasn't consuming any battery in the meantime.
    billyswainson11 likes this.
    09-30-12 08:01 PM
  14. FF22's Avatar
    I did the third one. Plug in, unplug when red light goes out, wait a couple seconds, repeat. It took awhile but eventually the battery charge icon appeared on my screen and it started charging. Currently I'm at 4% charge and it is sitting in standby. I also turned off wi-fi, bridge, and bluetooth so I wasn't consuming any battery in the meantime.
    Thanks for posting and good luck.
    billyswainson11 likes this.
    09-30-12 09:24 PM
  15. billyswainson11's Avatar
    right i found a great way
    plug your charger in then when the red light comes on hold power + and - when 5 green lights come on itll go red again then unplug charger and try again do it 5-7 times if youv already dones this IT WILL NOT WORK AGAIN !!!!
    11-07-12 12:43 PM
  16. paulaanderson's Avatar
    hey there have beent try methed (3) plug in for 2 min ,unplug for 10 sec...im haveing no luck at all also am seeing NO lights at all ,my playbook is only 1 month old . pleaseee help
    11-11-12 11:34 AM
  17. FF22's Avatar
    hey there have beent try methed (3) plug in for 2 min ,unplug for 10 sec...im haveing no luck at all also am seeing NO lights at all ,my playbook is only 1 month old . pleaseee help
    Can you try using your charger in a phone or other micro-usb device and see if the charger is working or broken. Try another charger? Try the other methods listed above. If a charger works (in other devices), plug in the pb and leave it overnight. Then try the above methods again.
    11-11-12 11:52 AM
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