1. joeltang's Avatar
    Every day or so I need to reboot my playbook to get my audio working. It's a little slower than usual too. Reminds me of using Android.
    I hate to think something I installed.did this or that the updates are making the playbook buggy.
    Anyone else have this problem?
    05-02-13 04:33 PM
  2. Synerworks's Avatar
    The problem has been discussed in other threads, and seems to be a bug introduced since OS 2.1.0.1526. It should be reported at 'help@blackberry.com' by the OP so that it gets their attention, otherwise it will never be fixed by the former RIM as witnessed by the lack of any more updates from them.
    05-02-13 04:49 PM
  3. joeltang's Avatar
    Thanks. Maybe I should go back a few revisions. I noticed a few other bugs that never used to exist.
    05-03-13 03:24 PM
  4. FF22's Avatar
    Thanks. Maybe I should go back a few revisions. I noticed a few other bugs that never used to exist.
    It is not easy (or possible?) to revert back to former versions. You might want to examine what apps included sideloaded that might have caused it.

    Warranty?

    The PB has a one year warranty to the original purchaser. It also has 90 free Tech support. I do not know how Rim deals with "quasi-tech support v. warranty"

    Rim Support
    Tel:
    Canada Toll Free: 1-877-644-8405
    United States Toll Free: 1-877-644-8410
    Puerto Rico Toll Free: 1-855-651-4936
    Email: playbooksupport@blackberry.com (this route generally does not work and a call is necessary)

    (UK Support) 0800 096 2805

    Playbook French Support
    Smartphones BlackBerry Z10 - Tous les Tlphones Portables BlackBerry - FR - France
    Phone : 0800 914 533 (within 90 days from activation)

    BlackBerry Customer Support Center
    Austria:0800-297-476
    Belgium:800-77-980
    RIM (Brasil Support toll free number): 0800-022-3161
    Bulgaria: 00800-118-1115
    Denmark: 802-50198
    France: 800-914-533
    Germany: 800-181-6530
    Italy: 800-789-272
    Luxembourg: 800-2-2187
    Netherlands: 800-022-7316
    Norway: 00-1-647-426-7058
    Poland: 00-800-112-43-59
    Portugal: 800-827-760
    Russia: 8-800-100-9643
    South Africa: 0800988892
    Spain: 900-866-969
    Sweden: 02-079-4448
    Switzerland: 0-800-802-492
    United Kingdom: 08000962805

    Phone-Numbers of BlackBerry PLAYBOOK- Helpdesks...

    Germany: 0800 1816530 (Gebhrenfrei)

    North-America: 1 877 255 2377 (Toll Free)

    UK: 0808 100 7466 (Toll Free UK only)

    Outside UK: +44 1753 558400

    Worldwide: 1 519 888 6181

    help@blackberry.com

    (BTW: Helpdesk for BlackBerry devices -except PlayBook- for Germany:
    0180 3302626)
    05-03-13 03:50 PM
  5. Chaddface's Avatar
    I had this problem after the last update. No sound and the counter wouldn't move on the music player. I wanted to wipe it anyway for unrelated reasons. After a debrick the problem never came back.
    05-03-13 04:12 PM
  6. joeltang's Avatar
    I wiped and started fresh. I certainly did lots of things in the dingleberry days to get email on my device that merit a wipe. Oddly enough, after the wipe an update became available that wasn't just prior to the wipe.
    My PlayBook seems to be back to its former lovable self.
    05-04-13 08:26 AM
  7. FF22's Avatar
    Let's hope it continues to operate smoothly.
    05-04-13 10:48 AM

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