AOL Mail Not Filed -- BlackBerry Tech Support Unable to Solve
Bought my PlayBook a couple of weeks ago. Loved it until I discovered a few days ago my AOL Mail was never filed into the right folder by PlayBook. (When I logged onto AOL Mail using my laptop, I discovered that none of the mail I had filed using the PlayBook was where it was supposed to be and in fact had DISAPPEARED.) I had to work around the problem by refiling the mail back into the "Inbox" on the PlayBook and then file them into the right folders using my laptop while logged onto AOL Mail. But there is data loss as the original date and timestamp on each refiled mail is eliminated and replaced by the date/timestamp as of the date I refiled it.
Called Tech Support. Great guy. Datawiped the device. Re-downloaded the latest OS. Same problem. He said the PB would have to be replaced.
I don't want to replace it by courier or take it back to the store to get a new one. Too much trouble for now. And store is out of stock.
Has anyone had the same problem? How did you solve it?