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Yay. I have received confirmation that my order has been shipped by USPS, but naturally the tracking number does not work on their site. Wonder how long ill have to wait now.
Updated; received another email and a link that took me to Fedex. Expected delivery date is 24th
Last edited by digtech; 01-19-12 at 12:36 PM.
01-19-12 12:09 PM - I placed my order online on the 11th, the status (order received) remained unchanged for 48 hours. I called CS on Friday the 13th, was told my order had been "hung up," but was being pushed through. I received an email later on that day saying that my pb had shipped. i received a tracking # for the USPS, which turned out to be false; my package was delivered on Monday, the 16th via Fedex.
The process seems to be in disarray-but I received my pb!
01-19-12 01:17 PM - Yes the email you receive is wrong.I placed my order online on the 11th, the status (order received) remained unchanged for 48 hours. I called CS on Friday the 13th, was told my order had been "hung up," but was being pushed through. I received an email later on that day saying that my pb had shipped. i received a tracking # for the USPS, which turned out to be false; my package was delivered on Monday, the 16th via Fedex.
The process seems to be in disarray-but I received my pb!
The carrier isn't USPS, its usually UPS.
I guess in your case it was fedex.01-19-12 01:53 PM - I now believe the date is when the whole box is put together for a particular market.My 16gb PB number is over 10,000 less than yours and the date on my box is over a month later than yours, so either the date on the box may not be the manufacture date, but some other date such as boxing or shipping, etc.
32GB purchased 190411 boxed 030311 PIN 500ED0D0 S/N 1343-1482-nnnn
64GB purchased 190112 boxed 040112 PIN 5021474B S/N 1344-3582-nnnn
After exactly 9 months from release, my new serial number increased more than 100 millions so that is unlikely the number of PBs built. The PIN went from under 1 mil to just over 2 mil if PINs started with 5000000h.01-20-12 11:14 AM - Received mine 6 days from placing order. It's my second pb. Have had a 32 since launch but even more excited the second time around! So far seems in perfect order. No glitches with registration, OS update, bridge, etc. Going to wait before installing many apps until after OS2 hoping I will be able to bu before the update. Haven't been able to bu the 32 for quite a while.01-20-12 04:27 PM
- /beginrant
Ok... I'm sorry, but ShopBB has some serious issues.
So I ordered a 16gb way back with the original $199 deal broke. Had delay after delay but finally got it. I like it so much I decide to get a 64gb today... Tried 3 different times to place an order but got a message that the "Order failed" and to call customer service. I call them, and they tell me I've been flagged as a "high risk" order. WTH??? The CSR says it may be due to a mismatch in CC info, and given that it's the first time I've actually made a purchase with the recently-activated CC, that's possible.
So I ask if we could just go ahead and try again with the CC while I have her on the phone. She says "No. I'm sorry, but the only way I can take an order from you is for you to mail a check or send a wire transfer." So I can't even try a different credit card? "No. I'm sorry, but the only way I can take an order from you is for you to mail a check or send a wire transfer." She said that exact phrase 3-4 more times over the course of the conversation. Finally, I'm like, "Okay, that's fine. I'll just put in another order via the website later when I get around to it with a different payment method. Thanks anyway." She actually stops me from hanging up and says, "Sir, I have to inform you that any subsequent order you place will likely be cancelled since you've already been flagged as high risk." Then I get one more repeat of the earlier phrase. So, like the delinquent that I apparently am, I just lost it on her.
Seriously, RIM... the left hand needs to talk to the right and take care of whoever's doing the servicing on these orders. Treating a guy who's practically begging to give you $300 (and btw, who has an immaculate credit rating) like he's a criminal isn't the way to encourage repeat business. I just bucked up, paid the tax and shipping, and got it from Wal-Mart instead for the same base price.
/endrant01-20-12 04:32 PM - ralfy, don't know when these deals end, but... maybe put one on a credit card that the bill will not come due until next month? Nice thing about shopblackberry is no tax and free shipping, can't say about any of the others. Or, or open an account with one of these retailers, or better yet, just borrow some $$$ from grandma, lol.
From BlackBerry.com:
For a limited time only, get a 64 GB BlackBerry PlayBook for just $299 at these participating retailers:
Best Buy�
BlackBerry Store
Office Depot
Radio Shack
ShopBlackBerry
Walmart
16 GB and 32 GB models also available for $299.01-21-12 10:09 AM - I ordered a second PB online yesterday from Shopblackberry, first one was the same nightmare as everyone else had here, multiple emails, phone calls, mis-information and lost orders. I thought that as many problems that they had in the last few months that we read about here (there are probably twice as many that we don't know about) they would have done something to fixed them……silly me for thinking like a businessman.
Everything went smooth until about an hour later and I get an email from them saying nothing more than “UNKNOWN CLIENT - PERMISSION DENIED".
I checked my debit card and they had a pending charge from them. I had bought other item just a week before from them on the same card with no problem. I have called twice now to see what was going on and received a parrot that would not look into it only repeating the same thing, “I don't know it’s in the finance dept”. I believe she was upset because I interrupted her meth break.
I am on a time restraint here, this PB was a gift I was taking over seas and now I have no idea if I am getting a PB or not, what the problem is or how long. I am canceling my order when I get back home and strongly recommend anyone wanting to buy any bb products to do so elsewhere. RIM should give the playbook to crackberry to sale. Shopblackberry is nothing but an embarrassment for RIM, it is hard to believe that this gaggle of incompetent morons are still in business. They must do hiring from road side rest stops, bus stations and rehab centers…. and that’s for upper management.
01-21-12 10:43 AM - Finally I got mine its currently updating. Finally Finally finally!!
I had to pay extra at the customs to receive my package. Luckily I didn't go with expedited shipping because I just paid almost 100usd to clear the package. But yes I finally got it.
It has a 1mm bulge at the logo I think, but it lays flat. I have a raised power button.
Ordered on the 6th
Shipped: 19th
Received: 24thLast edited by digtech; 01-24-12 at 04:59 PM.
01-24-12 04:48 PM - I ordered a second PB online yesterday from Shopblackberry, first one was the same nightmare as everyone else had here, multiple emails, phone calls, mis-information and lost orders. I thought that as many problems that they had in the last few months that we read about here (there are probably twice as many that we don't know about) they would have done something to fixed them��silly me for thinking like a businessman.
Everything went smooth until about an hour later and I get an email from them saying nothing more than �UNKNOWN CLIENT - PERMISSION DENIED".
I checked my debit card and they had a pending charge from them. I had bought other item just a week before from them on the same card with no problem. I have called twice now to see what was going on and received a parrot that would not look into it only repeating the same thing, �I don't know it�s in the finance dept�. I believe she was upset because I interrupted her meth break.
I am on a time restraint here, this PB was a gift I was taking over seas and now I have no idea if I am getting a PB or not, what the problem is or how long. I am canceling my order when I get back home and strongly recommend anyone wanting to buy any bb products to do so elsewhere. RIM should give the playbook to crackberry to sale. Shopblackberry is nothing but an embarrassment for RIM, it is hard to believe that this gaggle of incompetent morons are still in business. They must do hiring from road side rest stops, bus stations and rehab centers�. and that�s for upper management.
If your ship-to and bill-to addresses are the same, try this:
1. Cancel the flagged order
2. Enter a new one with the same (or any dr/cr card)
3. If you use the check box to indicate your bill-to address is the same as ship-to, and click on the update button, the check-box goes un-checked automatically.
At this point DO NOT "check" the box again and proceed with the work flow... Then call the 8XX # about half hour later and ask them to check on the order # (ask the CSR to check on the dr/cr auth staus and whether its flagged).01-24-12 05:54 PM - Ha, you paid more for the same box as meFinally I got mine its currently updating. Finally Finally finally!!
I had to pay extra at the customs to receive my package. Luckily I didn't go with expedited shipping because I just paid almost 100usd to clear the package. But yes I finally got it.
It has a 1mm bulge at the logo I think, but it lays flat. I have a raised power button.
Ordered on the 6th
Shipped: 19th
Received: 24th01-24-12 11:24 PM
