3G Playbook factory reset has no apps except browser and settings

I recently got a free deadstock 3g playbook from RIM (were giving them away free at a T-Mobile event in Glasgow in September)

It worked perfectly but i decided to do a factory wipe so i could give it to my wife. After the wipe there is no apps installed except for the browser and setting options.
I looked around on here and decided to flash a new os onto it and did that and all the apps reappeared but then the 3g didn't work, just a big red cross on it. So I done another factory wipe, again all apps disappeared except browser and settings and the 3g still has the red cross.
Any way to fix or have I messed it up?, could I find the right rom for 3g UK playbook and reflash it again?

any help would be great, thanks

Try this:

1) Plug in your PB
2) Reboot it
3) While it's rebooting, open BB Desktop Manager
4) When it gives you the "failed to connect" message, click on the "Update" prompt
5) Wait for the OS to download and install
6) Once everything's done, cross your fingers and set up the PB

Thanks for the reply, I have tried that but every time it does the download i get an error "Unspecified error encountered [A:0x000000A2]"

See here- http://forums.crackberry.com/blackbe...aybook-876474/

awesome! thanks for the help, I searched everywhere for something like that..... you are a star

going to try it now and let you know how i get on

Originally Posted by pacoman03

See here- http://forums.crackberry.com/blackbe...aybook-876474/

Update:

Brilliant, everything is working perfect again!, thank you so much!
You sir are a star!!!

Hello,

I get the same result each time I try to clean reload my PB 4G/LTE (unspecified error encountered [A:0x000000A2]). The latest update offered by my service provider is 2.1.0.1526. Does the link above update my OS to 1753?

Thanks again!