Dear Blackberry,
I am willing to forgive the BB10 issue if you just fix 3 little things on the Playbook: the browser, the Facebook app, and the Bridge. I think if you toss some young engineers in a room for a weekend they can hammer these issues out and make tons of Playbook owners very happy. Use the savings from the execs you recently let go to pay the overtime for these engineers, and you're good to go.