1. MattA's Avatar
    I just updated to the new OS and I backed up everything and my browser is gone! Oh noes! Can you all help me get it back?

    Thanks.
    10-05-08 08:41 PM
  2. morales0416's Avatar
    You need to resend your service books by clicking the link below

    https://bis.na.blackberry.com/html?brand=vzw&locale=en


    Log in by using the username and password you created when you set up your email

    Then on the left hand side you should see something called service books, click that then you should see Resend Service Books, click that and you should be good to go
    10-05-08 08:44 PM
  3. MattA's Avatar
    Crap, don't remember my username or password! >_>
    10-05-08 08:50 PM
  4. morales0416's Avatar
    If you call into CS they should be able to do it for you, just ask to speak to technical support for BB and tell the rep you need to resend your service books, he/she can do it for you or will give you your password and username.
    10-05-08 08:52 PM
  5. MattA's Avatar
    Alright, calling now. Thanks man.
    10-05-08 08:55 PM
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