1. JaneyJ's Avatar
    Hello everyone another newbie here

    I just purchased my BB 8110 and I'm having issues with the picture caller ID. I have assigned pictures to my contacts but sometimes they show up but sometimes they don't when that person is calling me. I don't have the numbers in there twice I've already looked through my phone book since I saw another post regarding the same issue. It happens to various contacts not just one. TIA for any help!
    07-24-08 01:35 PM
  2. JaneyJ's Avatar
    Problem solved!
    08-06-08 11:56 AM
  3. pkosian's Avatar
    How did you fix this? I had the same problem.
    08-06-08 12:14 PM
  4. firemedic1563's Avatar
    me too, please tell how you fixed it?
    08-06-08 02:04 PM
  5. JaneyJ's Avatar
    How did you fix this? I had the same problem.
    - Go to Options
    - Security Options
    - General Settings

    Once you are in general settings scroll down to Content Compression and make sure it appears this way:

    Content Compression: Enabled
    Content Protection: Disabled I had this on enabled and that is why the names were not coming up. Once I changed it to disabled all my incoming calls have been matching up with my address book

    I hope it works for you as it was VERY annoying to me. I hated not knowing who was calling me when I knew for a fact I had that caller saved correctly in my address book.
    08-06-08 02:07 PM