When I get a second incoming call I can no longer hear the caller I am talking with. When I try and switch over to the call waiting, I cannot hear them either. They hear me fine, but it's almost like the speaker mutes on my end....Weird!!
Call Sprint from mobile. While you're on hold call yourself from a landline. Thats what Im fixing to do. My problem is when I switch over the original call is lost. User error I'm sure.
Wow, I had this exact same problem with my 8130. Got a call from home and was answering it when another call came in. I switched to it and lost the ear piece. They could hear me but I couldn't hear nothing. I tried to call them back and couldn't even hear the phone ringing. The only fix was to remove the battery and reboot. Everything was good.
I have Verizon and wonder if this is a software problem.