No MMS texts using TMobile service?
Today, I discovered that I couldn't receive or send MMS texts --more specifically, picture texts-- on my Blackberry using the TMobile service.
After speaking to a TMobile customer representative for about 30 minutes, in order to remedy the issue, it was brought to the rep's attention that it seems a similar complaint was reported to TMobile for the first time November 10th, 2011; and many more, since then. The rep also informed me that it seems to be happening with older versions of Blackberry phones. I have a Blackberry Pearl 8100. Unfortunately, the rep could not give me any specifics on when, or if, the problem would be resolved. All she, the rep, could do was advice me to call back TMobile if my phone was once again able to receive and send MMS texts, and I will be credited for my downtime. That was not at all a comforting conversation; at least the rep was nice.
But I wanted to know if anyone else, with a TMobile account AND a Blackberry phone (preferably older versions of the phone...but you never know), is having an issue sending and receiving MMS text as well?
Try sending a MMS text (a picture) to someone in order to verify if it still works; and then have them send it back to you. If it doesn't work, contact your TMobile representative right away.