1. jayleepraise's Avatar
    My 10 month old BB was giving me some issues so they sent me a replacement. Today I had them switch over my contacts etc. Got home to find no browser icon at all with prompts telling me that I have no internet access on my new device. Do I need to just take it back to the counter again tomorrow or is there something I can do to activate it myself? I had it all before the switch.

    -Cara
    01-19-11 05:40 PM
  2. Laura Knotek's Avatar
    Log in to your carrier's BIS site and change your PIN to that of the new device.

    Posted from my CrackBerry at wapforums.crackberry.com
    01-19-11 05:46 PM
  3. jayleepraise's Avatar
    It is telling me to access BIS using my device which I cant do without internet. I'll just take it back to the Verizon rep. I am pretty sure she set it up today though and said it could take up to 2hrs before it asked me to verify, but that was almost 8hrs ago. I dont need it before tomorrow. Thanks anyways!
    01-19-11 06:27 PM
  4. jayleepraise's Avatar
    I rebooted and the browser icon is there. I should have done that hours ago lol.
    01-19-11 06:30 PM
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