When I recieve calls it will only vibrate. This is true no matter what Profile i have it set on.
another related problem is that i can't get the BlackBerry to play any sounds. That is, if i go into sample songs or ringtones and try to play them, the player comes up, but it does not play them.
I am experiencing the same problems as icey_cuber. Speaker will not work at all. Will not ring. Will not play any audio media. Will not work in speakerphone mode. Ear speaker in handset mode works fine, just the external speaker will not work.
I have tried the battery pull and the Advanced Profile settings, as still nothing. Does anyone have any other suggestions? Is it possible I have broken the speaker somehow? Can it be easily/cheapy replaced? Thanks to all in advance for your comments.
I have tried all the suggesstions listed above and NONE works! I also have this crazy looking icon/symbol that shows up that looks like a rectangle with 5 stars caddy cornered that appears only in talk mode. When I call support, No Body knows what this is. Hello? Can I get some help please?! And AT&T says they can't help because their files are tied up. I cannot believe the non customer service I've received.
To the rest of you, this may also be a memory issue. Or it could simply be some profile settings set to silent.
Go thru your profiles (BB button> profiles> advanced> pick any profile you want to ring> BB button> edit) and make sure a profile you're using is set to "Tone" or "Vibrate+Tone" first. Then make sure the volume is not muted.
If either of these don't work, my best guess would be a faulty speaker.
Last edited by RobotnumberOne; 08-27-09 at 04:41 PM.
I have tried all the suggesstions listed above and NONE works! I also have this crazy looking icon/symbol that shows up that looks like a rectangle with 5 stars caddy cornered that appears only in talk mode. When I call support, No Body knows what this is. Hello? Can I get some help please?! And AT&T says they can't help because their files are tied up. I cannot believe the non customer service I've received.
That symbol is enhanced audio. While in a call hit the menu key and select enhanced call audio. From there u can choose bass boost, treble boost, or off. When off the symbol dissapears
check to see that your phone profile in Normal mode in holster and out of holster is the same. I had this problem and my in holster included vibrate and tones, while out of holster was tones only. Making both vibrate only (vibrate mode) or vibrate and tones solved the problem for me.
On my Blackberry Tour, I fixed this by going into Ring Tones/Alert, scrolling down to Vibration and changing it to Custom. Once in Custom, I opted for In and Out for Holster setting and set the count to 1. Now my phone will vibrate for one count and then it rings normally.
Had similar problem with BB 9700 not ringing/making any noise at all with incoming call, sms, etc. I tried playing music as someone suggested and it said it couldn't because voice dialing was active. Couldn't figure out how to turn off voice dialing, but turned off bluetooth and wireless--now phone rings like it should. Interested to see if the problem returns when I turn them back on.
I am on my second Blackberry 9000 with the same problem. Learned today that the ring will work with the back cover OFF. As soon as i replace it the sound either lowers or goes off competely. This occurs no matter what ringtone settings are used.
Has anyone else tried with back cover off and if so what results did you get?
This is a strange problem . I have been having the same issue. (caused me to run late one morning due to alarm not sounding). The battery pull method has worked but ther have been instances where it hasn't. When all else failed i had to set the device to factory settings. I backed up my BB first on the desktop then Itook my memoy card out just in case. That worked fine. This method is my last resort due to it being time consuming butit always works. Good Luck
Dunno if this will help. My Torch wouldn't ring. Tapped the Sounds and Alert icon in the All menu and got Select a Profile menu. Selected Phone Calls which got a tick mark. The phone rings now. You might have a software solution to your situation?
