[jdmoises27]

Ok,

My girlfriend was installing OS 4.5.0.46 (not sure if that's correct) and at some point, something happened where the install failed after deleting all the programs and OS. Now, when I start the phone, I get the hourglass, but then it goes to a white screen with a black bar on top. There is no back-up for the phone. What do I do?

[sunkast]

http://forums.crackberry.com/f3/how-...ckberry-32322/
BlackBerry 101: How to Reload the Operating System on a Nuked BlackBerry | CrackBerry.com

[jdmoises27]

Thank you. That was the link I've been searching for!

[jdmoises27]

Ok, there is one last problem. When in the desktop manager, it says it is unable to connect to the device.

When I go to update the applications, it prompts me for her password, which she says she did not put one on, and which device I want to update. It doesn't really require the password because if I hit ok it takes me straight to the update screen, but it stays stuck on connecting to device and says it's unable to connect. AAAHHH!

[sunkast]

Did you try all the steps in the first link?

[jdmoises27]

I got the OS loaded on using the loader only. Now the phone's stuck with the hourglass rotating which should take a while, but the software was successfully transfered to the phone. Thanks dude.

[StoneRyno]

Once the BB is usable again, grab the biggest thickest dictionary (hardbound unabridged will work the best) and smack yourself in the head for not doing a backup before loading a new OS version. LOL Oh my I would be flipping out to not have a backup to fall back on with such a major change as an OS upgrade.

Posted from my CrackBerry at wapforums.crackberry.com