1. rwestiv's Avatar
    I finally got around to installing all of the Blackberry desktop software and sync up my handset, but now the keys and trackball won't light up.

    I've looked to see if I jacked up the settings, but I can't find them anywhere.

    Help!
    04-22-07 10:40 PM
  2. anon(153966)'s Avatar
    Try - Options / Screen/Keyboard...
    04-22-07 11:09 PM
  3. rwestiv's Avatar
    I did that, but it doesn't do anything.

    I turned it off and took out the battery and when it re-booted it came up with a dialog box that said "Uncaught Application Registry wair for (0xac3ae76427d17f19)timout". Then when I move the trackball it pops up an ok box, so I hit it and the phone works like normal, but no backlight on the keyboard or the pearl.

    Is there a way to reset the handset to the settings it had before I sync'd it with the computer?

    Thanks for the help!
    04-22-07 11:21 PM
  4. anon(153966)'s Avatar
    Pull the battery WITHOUT turning it off first...
    04-22-07 11:33 PM
  5. rwestiv's Avatar
    Nope, I tried that and I still have the same problem. I'm trying to uninstall and reinstall the desktop software, maybe that'll help.
    04-22-07 11:51 PM
  6. rwestiv's Avatar
    Well, that didn't do it.

    Wow is this frustrating, is there anyway to set the handset back to factory setting?
    04-22-07 11:58 PM
  7. rwestiv's Avatar
    That did it, I just updated to the TIM Italy OS and it works fine, no problems (at least thus far!).

    Thanks for the help Navilyn!

    GBA
    04-23-07 10:02 AM
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