1. Tinpau's Avatar
    My wife pulled her Pearl out of the holster this morning and the screen reads

    JUM Error 517

    RESET


    I removed the battery and did a hard reset. Still the same, I press the pearl to reset it and it goes blank then reappears with same message.

    Any Ideas ?? My wife just got this phone as a replacement for her one that wouldn't charge.

    Tinpau
    02-24-08 12:48 PM
  2. tourmalinecanyon's Avatar
    The actual error is JVM Error 517. To correct this, follow the steps outlined below from RIM:

    1. If not already installed, download BlackBerry Device Software and BlackBerry Desktop Manager from the wireless service provider web site.

    2. Install BlackBerry Desktop Manager and then install the BlackBerry Device Software.

    3. Use Application Loader to reload the software on the BlackBerry device.

    Good luck
    02-24-08 01:09 PM
  3. tourmalinecanyon's Avatar
    you can find more details at Blackberry.com
    02-24-08 01:10 PM
  4. mimibabie's Avatar
    i did what both 2&3 suggested and neither worked what do i do now? when i go to blackberry.com and download the software it says my computer hasnt been modified but i have a windows xp version.
    10-02-11 04:03 PM
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