Ok so I've had this problem for a while and it spans 2 OS's including my current .278... On at least 50% of my incoming and outgoing calls, I cannot hear the other party but they can usually hear me. Not a physical issue I wouldn't think, cuz it's the same with a headset, and its sporadic. I am using an unlocked T-Mobile device on AT&T so the warranty is of no use to me. Any ideas?