1. blackrobot's Avatar
    IDK whats wrong with my blackberry pearl 8130. My desktop manager will not pick it up. It'll say disconnected even though its connected. Does anyone know how to fix this. Get back to me ASAP. PLZ.

    Thank you,
    blackrobot
    08-10-09 03:28 PM
  2. KillYouWithMyMind's Avatar
    when you say the DM will not pick it up, do you mean it won't show up in the program?
    08-10-09 03:48 PM
  3. vzwtech's Avatar
    check divice manager in control panel and see if the phone is there
    08-10-09 03:49 PM
  4. blackrobot's Avatar
    Right. The DM will say NONE as device connected. Even though my blackberry is connected to my laptop.
    08-10-09 03:49 PM
  5. KillYouWithMyMind's Avatar
    is the phone working fine?
    08-10-09 03:50 PM
  6. blackrobot's Avatar
    No. My phone isnt in my control panel under programs.
    08-10-09 03:53 PM
  7. Lynda33's Avatar
    are your usb ports working?
    08-10-09 03:54 PM
  8. blackrobot's Avatar
    My phone is fine.
    08-10-09 03:54 PM
  9. blackrobot's Avatar
    Yes my USB ports are working. My device manager picks up my phone. Just not my desktop manager.
    08-10-09 03:55 PM
  10. KillYouWithMyMind's Avatar
    sounds like it may be a compatibility issue between the DM and the installed OS on your phone.

    im not sure, just guessing. hopefully someone else will step in and shed some light.
    08-10-09 03:58 PM
  11. blackrobot's Avatar
    Well recently i had 4.3 DM, but then i jumped to 5.0 DM. Would that have caused a problem?
    08-10-09 04:02 PM
  12. KillYouWithMyMind's Avatar
    well if the problem started immediately after the upgrade... i bet thats the problem.
    08-10-09 04:06 PM
  13. blackrobot's Avatar
    Well i was having problems with 4.3 because the loader application wasnt working.
    08-10-09 04:07 PM
  14. LDubs's Avatar
    I would downgrade to 4.6 or 4.7, I've heard some issues with Pearl and DM 5.0.
    08-10-09 04:20 PM
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