1. jadeg9269's Avatar
    Ok so I have an issue. I was texting all day from my blackberry (which is through alltel, don't know if it makes a difference) and at the same time I was downloading like ringtones and stuff through a bunch of different free ringtone websites. They were all crappy so I ended up deleting them all. So I left my phone alone for about an hour.. went back to it and one of my text messages from earlier in the morning was open, and all the ones from the afternoon were gone. No one was playing with my phone and I didn't erase any of my messages but I don't remember opening up the other text message and leaving it there on the screen.

    Does this sound like my phone was hacked? Or just some stupid thing blackberry phones do? I've only had my phone for about 4 months and still learning about it.. so I'd appreciate the help if someone could answer!
    12-28-09 06:13 PM
  2. jeffh's Avatar
    Check your free memory: Options / Status / File Free:

    What you are describing is typical of the problems caused by low available memory. Any time "File Free" drops below about 12 000 000 bytes, the phone may start deleting call logs and text messages without warning to free up memory. Text messages may be deleted as soon as they arrive, before you have had time to read them.

    A battery pull recovers memory and will alleviate the problem temporarily. The solution is to remove the stuff you don't need (the sample video, wallpaper, themes, other languages, brickbreaker, etc.) from the device's memory. The following procedure, originally written by Forums Moderator Reed McLay will guide you:

    How to Increase BlackBerry's File Free Memory

    Also, if you have a Media Card, be sure to put pictures, videos, music, and ringtones on it, not in your device's memory. Keep in mind that Media Card memory is not device memory. You have to keep your device memory above 12 000 000 bytes, regardless of the capacity of your Media Card or how much free space it has.
    12-28-09 06:21 PM
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