Failing to upgrade to New Pearl 8100OS
I have downloaded and followed instructions to upgrade new OS. About 5minutes into the upgrade i get a message in desktop manager
"A fatal error has occurred while updating your devices software please try again"
I have tried the upgrade a couple of timed but get same message.
The phone is an ex corporate phone - I am wondering if there is some setting that is preventing upgrading the OS.
There was an IT policy - which i successsfully removed thanks to this forum (fantastic).
Any ideas or help appreciated.
Thanks