1. triplefan's Avatar
    Hi, I have a friend with a Pearl 8100, the micro USB socket broke away from the motherboard, a repair has been made but there is no data connection, only power. I am trying to copy his contacts. I have attempted a bluetooth connection but BDS wants a cable connection "first time"

    Does anyone have any other suggestions?

    Many thanks
    04-30-12 04:52 AM
  2. paso971's Avatar
    Maybe you can try to backup up the contacts using your e-mail or BB Protect.
    04-30-12 05:28 AM
  3. triplefan's Avatar
    BB Protect, good call.as it does mention "wireless back-up" however next problem is I can't access App world as he doesn't know his BB ID
    04-30-12 07:34 AM
  4. paso971's Avatar
    Did he forget the end-mail or the password used?
    I think he should have received an email with all the details when he created his BBID.He should check this.
    04-30-12 11:30 AM
  5. Ecm's Avatar
    If/when the user recovers his BB/App World ID, take a look at "Contacts to Excel" (Free Contacts to Excel - Download Contacts to Excel - Free Apps from BlackBerry App World). This app will create an excel export of all or selected contacts. It can then be saved and/or emailed. Hope this helps. ~ecm
    04-30-12 02:44 PM