1. wrasnack's Avatar
    Bet you guys get this a lot! Well as you can tell I am new to Blackberry's.

    I had a 8800 for about a week and managed to set up my account just fine and receive email messages, but my Pearl is giving me a lot of trouble. I have a couple theories of why I think I am not receiving or pairing with my email account. I got BIS today and have the web browser, and have set up an email account but am not receiving emails...

    1. I set up an account a while ago and when I went to access it on the Pearl, I was told that it was suspended, this account had the email address that I am using with the new account. NOTE: the old account is paired with the 8800 not the Pearl, I dont know if this will cause it to not work.

    I guess my question is where do I go from here? If I have an account set up with an Yahoo email address, why am I not able to view messages?
    05-18-08 05:51 PM
  2. sunkast's Avatar
    Welcome to CB. You should call your carrier and ask them to switch it to your new device.
    05-18-08 05:57 PM
  3. mkinnen's Avatar
    Welcome to CrackBerry!
    05-18-08 08:08 PM
  4. wrasnack's Avatar
    Thanks! I'll call AT&T tomorrow when their tech is open and try that.
    05-19-08 12:57 AM
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