[ruby__13]

Hey all

I just got my Pearl 8130 and it is not letting me set up any of my email addresses??? Just wondering if anyone had a similar prob...maybe i have a setting wrong or somethin...thanks

[jackie treehorn]

i'll ask this first like i always do, are you sure they set you up on a data plan. if they did what is it telling you in setup

[jenaywins]

Yes... Do you have your data plan? And did you follow all the steps to setup your email in the setup wizard?

[ruby__13]

Yes I have a data plan...i have a personal account thru hotmail and a work email...they both say...an error occurred during account validation. I tried the wizard...it let me set up my blackberry email but that's it.

[jenaywins]

Did you try setting up your BB email before the other two?

[ruby__13]

yep...still no luck

[mcontuzzi]

Is the device new? I had the same problem with one purchased off ebay and the original owner did not clear out the pin or IMEI number so I could not set up my own. After multiple phone calls to the carrier, I had to go into the store and have the sales rep do it...once they cleared it - not a problem!