Hi -
I've search here and googled but can't seem to find an answer on this.
I have the 8130 with 4.5.0.56, running desktop manager 4.5.0.15 (same problem running 4.6).
My problem is when I try to do a backup of the device I get "unknown error". Orignally it was hanging on the password keeper, so I removed it from my pearl now the message appears in different spots and I'm not sure how to fix it.
I have done the follow to try and solve the problem.
Battery pulls
Restarting the Windows OS
Unistalling/reinstalling Blackberry Desktop
Upgrading and downgrading blackberry Desktop
Nothing seems to be helping. I was wondering if anyone has any other suggestions to try.
That's a tough one! It sounds like something is amiss in whichever database is being processed during the backup. Look at the desktop manager log for clues. Maybe using desktop manager Backup/restore > Advanced to delete the data base on the handheld then performing a re-sync may fix it.
